We are seeking a dynamic Customer Service Representative to join our team to provide customer service support to our clients. This role focuses largely on Indigenous services and administrative work. The role will require the use of strong governance, organisation, and communication skills.
Role and Responsibilities
Processing Membership applications
Assisting with phone calls and emails from existing and potential Members
Following up potential Members for required documents and information
Preparing Membership applications to be reviewed and approved at the Group Meetings
Continuing to update the Membership list with new contact information, and adding new Members as they apply
Preparation of agenda, flyers, forms and mails outs for Community Meetings
Arranging flights,
accommodation, venue and catering of meetings when required
Assisting with any other ad hoc administrative duties as required
About You
Proven experience in a customer service or call centre role
Previous experience with the Indigenous Community desirable
Strong organisation skills
Good initiative and innovation skills.
Ability to communicate clearly and effectively
Active listener
Resourceful and solution orientated
Positive support and friendly team spirit
Strong attention to detail and accuracy
Demonstrate proactively and a desire to learn
📌 Customer Service Representative (Adelaide)
🏢 Moore Australia SA Pty
📍 Adelaide
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