As a Customer Service Representative and the first point of contact for the Australian public you will provide essential support and high quality service supporting a major Federal Government entity You will thrive on the high energy of the contact centre as you tackle a diverse range of queries from everyday questions to complex case enquiries Equipped with the resources to truly support you will break down complex government information into explicit easy to understand advice for the public Reward and Recognition
Not only do you receive increases to your pay at your learning and proficiency milestones you can receive generous incentives to boost your take home pay and celebrate your wins and contributions Training and Support You will receive comprehensive paid training when you join us as well as consolidation time to soft launch you into the role with dedicated and in person support
Career Growth and Development We grow from within championing your ongoing development with access to learning and development platforms and programs Will you be a leader of the future at Probe CX
Perks and Benefits With global reach we partner with some of the most iconic brands and organisations that you know and love You reap the benefits with savings and discounts on fuel groceries technology retail fashion and more through our dedicated benefits app
Location Located in the heart of the Maroochydore CBD steps from local cafes and public transport our office features free undercover parking and a modern environment We value your lifestyle offering a genuine work life balance with work from home options available once you have settled into the role Flexibility
If full time work is not what you are looking for we offer part time roles with a minimum of 20hrs per week