Shape the creative direction of our brands, lead an internal design team and deliver meaningful work across campaigns, digital experiences and communications.

As our Design Lead, you’ll combine hands-on creativity with design leadership, brand stewardship and quality assurance. You’ll set the creative standard for significant projects while supporting the development of a talented internal design team.

Approximately half of your role will focus on hands-on design and creative development. The remainder will involve directing creative work, assuring quality, developing capability and guiding the visual evolution of our brands.

Why this role matters Strong design helps us communicate clearly, build trust and create meaningful experiences for our members.

Working closely with the Brand and Content Lead, you’ll act as a senior design authority across the Bank. You’ll translate strategy, customer insights and business objectives into compelling creative ideas while ensuring our brands are consistently and effectively represented across every channel.

You’ll also partner with external creative agencies on major campaigns and initiatives, ensuring the work is strategically relevant, creatively strong and aligned with our brand.

What you’ll gain

- The opportunity to shape the creative direction and visual evolution of our brands
- A role that balances hands-on design with creative leadership and strategic influence
- The opportunity to lead, coach and develop an internal design team
- Broad exposure across brand, marketing, digital, content and customer initiatives
- The ability to influence design systems, creative standards and organisational capability

- Opportunities to collaborate with senior stakeholders and external creative partners

What you’ll do

- Lead the creative direction of major brand, campaign and communication initiatives
- Translate strategy, customer insights and business objectives into compelling creative concepts

- Contribute directly to concept development and hands-on design execution
- Create brand, campaign, digital, presentation, content and communication assets
- Guide creative work from initial concept through to delivery





- Own the quality and consistency of creative output across the organisation
- Review and refine work to ensure it is accurate, accessible and professionally executed
- Lead, mentor and coach the internal design team through active projects and creative reviews

- Oversee visual identity systems, design standards, templates and asset libraries
- Partner with external agencies, freelancers and specialist providers
- Present creative recommendations to senior stakeholders with clear strategic rationale

- Identify and manage design, brand, accessibility, reputational and regulatory risks

What you’ll bring Essential

- A tertiary qualification in graphic design, visual communication, communication design or a related discipline, or equivalent professional experience

- An outstanding portfolio demonstrating hands-on design expertise and creative leadership
- Senior-level experience as a Design Director, Design Lead or equivalent
- Experience delivering brand, campaign and communication programs across multiple channels

- The ability to balance hands-on design with creative direction, quality assurance and team leadership
- Experience developing, governing and evolving visual identity systems
- Strong conceptual thinking and creative problem-solving skills

- Deep knowledge of branding, design systems, accessibility and inclusive design principles
- Strong leadership, coaching, presentation and stakeholder-management capabilities
- Confidence working directly with senior stakeholders and creative agency partners

Nice to have

- Experience within financial services or another regulated industry
- Experience leading a major brand transformation or design-system implementation

- Experience in motion, digital experience, information design, environments or user experience
- Career development in design leadership,



customer experience or accessibility
- Relevant industry recognition or active participation in the design community

Why TMBL This is an opportunity to combine creative leadership with meaningful, purpose-led work. You’ll help strengthen our brands, build internal design capability and create communications that support positive experiences for our members.

You’ll join a collaborative environment where passion, excellence, growth and sustainability guide how we work and the outcomes we deliver.

About TMBL

Teachers Mutual Bank Limited is one of Australia’s largest mutual banks.

For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good.

As a 100% member-owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do, from the products and services we offer to the way we support our people and communities.

We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability.

Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare.

When you join our bank, you’ll become part of a values-led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences and proving that banking can be a force for good.

How to apply

Please click the APPLY button and follow the prompts.

For a confidential conversation, please contact [email protected].

If you’re an experienced design leader who enjoys combining hands-on creativity with team leadership and brand stewardship, we’d love to hear from you.

Teachers Mutual Bank Limited may conduct a background or reference check, or both, as part of the recruitment process. By applying, you agree to cooperate fully with these procedures and understand that an offer is subject to a satisfactory outcome.

📌 Design Lead (Barangaroo)
🏢 Teachers Mutual Bank
📍 Barangaroo