Disability Support Workers & NDIS Administration

Four separate opportunities | Good Karma Collective | Gold Coast We are recruiting for three casual disability support opportunities in Benowa, Coomera and Pimpama, and an NDIS administration role for 10 hours per week. Most support worker shifts are in-home support, assisting people with daily routines and everyday life in their own homes. Some community support is also included according to each person's needs.

You may apply for one role or more than one. Each opportunity has a different focus, so please tell us which roles interest you and how your experience fits.

Role 1: Disability Support Worker – Benowa

Primarily in-home support, with some support to maintain fitness. Support a person to build everyday skills, maintain familiar routines and participate safely at home and in the community. We are looking for someone active, with a mature approach, who is patient and consistent and can encourage participation, break tasks into manageable steps and provide prompts without taking over.

- Assist with daily routines, household tasks and personal care according to the individual support plan.
- Support agreed physical activities to help maintain fitness, alongside some community activities, appointments and safety awareness.
- Follow the current positive behaviour support plan and use calm communication, clear expectations and encouragement.
- Experience with active support, skill development and positive behaviour support is valued.

Role 2: Female Disability Support Worker/s – Coomera

Female support worker/s are required to meet the participant’s personal care and privacy needs. This requirement applies to the Coomera role only. Build a trusted relationship with a person who values independence, meaningful choices and being included in decisions. This role suits a calm worker with experience in disability, mental health, positive behaviour support and supporting people with complex and aggressive behaviour.

- Support an agreed daily routine, community participation and meaningful activities.
- Use reassurance, validate feelings and allow time to process information.




- Recognise early signs of distress and follow individual communication and behaviour support strategies.
- Follow current meal, medication and health support plans within your training and authorisation.
- Work consistently with the support team while respecting the person's choices and skilled boundaries.

Role 3: Disability Support Worker – Pimpama

We are looking for a patient, observant worker with dementia support experience. The focus is practical assistance, familiar routines, reassurance and adapting support as needs change.
- Support daily living, personal care and meaningful activities according to the person's plan.
- Communicate clearly, offer manageable choices and give reassurance without rushing.
- Notice and promptly report changes in daily functioning, wellbeing and support needs.
- Follow current safety and support plans and communicate clearly with the family and team.
- Experience supporting people living with dementia is strongly valued.

Support worker requirements and pay

- Relevant disability support experience; positive behaviour support or dementia experience relevant to your chosen role.
- Current NDIS Worker Screening clearance and National Police Check.
- Current First Aid and CPR certificates and a current driver's licence.
- Ability to complete accurate digital shift notes, report incidents and maintain confidentiality.
- A Certificate III in Individual Support or related qualification is desirable.
- A Queensland Blue Card where required for assigned supports.

The three support worker roles are casual, paid at SCHADS Level 2, Pay Point 1: $45.28 per hour including casual loading, plus applicable penalties, allowances and superannuation. Support duties must stay within current plans, assessed procedures,



training and authorisation.

Role 4: NDIS Administration – 10 hours per week

Hybrid working arrangement Help keep our participant records and provider administration accurate and organised. We are looking for someone with practical knowledge of NDIS systems, strong attention to detail and the ability to follow tasks through.

- Maintain participant records, service agreements, schedules of supports and related documents.
- Assist with NDIS portal tasks, claims and invoicing within authorised access and agreed procedures.
- Track outstanding documents, worker credentials, review dates and compliance actions.
- Communicate professionally with participants, representatives, plan managers and the team.
- Use NDIS portals and participant management systems confidently; experience with ShiftCare or similar systems is valued.
- Handle confidential information carefully and maintain a explicit record of work completed.

Please describe the NDIS systems you have used, the administrative tasks you have handled and your availability for 10 hours each week.

About Good Karma Collective

We provide person-centred support that promotes independence, wellbeing and participation in everyday life. We value integrity, respectful relationships and people who bring care and consistency to their work.

How to apply – specify your chosen role or roles

Apply through SEEK with your résumé and a cover letter addressed to the Hiring Manager for the role or roles you are interested in. Use the role titles in your cover letter heading:
- Role 1 – Disability Support Worker, Benowa
- Role 2 – Female Disability Support Worker/s, Coomera
- Role 3 – Disability Support Worker, Pimpama
- Role 4 – NDIS Administration, 10 hours per week

If you are applying for multiple roles, address each one separately in your cover letter. Explain your relevant experience and why you are suited to each chosen role. Include the areas you can work in, your availability and, for support roles, any experience with positive behaviour support or dementia care.

📌 Disability Support Workers & NDIS Administrator (Coomera)
🏢 Good Karma Collective
📍 Coomera