About the role The Team Leader is responsible for developing and maintaining client-directed plans, support strategies, routines, and documentation. You will oversee compliance requirements, support service delivery, and ensure clients are supported to maximise choice and control in all aspects of their lives.

Key responsibilities

- Leading and supporting a vibrant team of Support Workers.

- Providing training, coaching, mentoring, and ongoing guidance to staff.

- Ensuring high-quality, person-centred support services are delivered to clients.

- Developing and maintaining client support plans, strategies, and documentation.

- Monitoring and maintaining compliance with NDIS and organisational requirements.

- Building robust relationships with clients, families, guardians, and stakeholders.

- Hands on Support of Participants to engage in community activities and achieve their individual goals.

- Completing administrative and reporting requirements accurately and in a timely manner.

About you

- Proven leadership skills with the ability to motivate, inspire, and develop a team.

- Experience balancing administrative responsibilities with hands-on support work.





- Comprehensive knowledge and understanding of the NDIS and person-centred practices.

- Experience utilising community-based supports and strategies to help clients achieve their goals.

- Strong communication and interpersonal skills with the ability to build positive relationships with clients, families, guardians, and stakeholders.

- The ability to work autonomously and effectively manage competing priorities.

- Strong customer service and problem-solving skills, with the ability to handle complex situations professionally and empathetically.

- Excellent report writing and documentation skills.

- Flexibility to adapt to the changing needs of clients and the organisation.

- Current WA Driver's Licence.

- Reliable motor vehicle with current registration and comprehensive insurance.

- Current First Aid and CPR Certificate (or ability to obtain).

- NDIS Worker Screening Clearance (or ability to obtain).

- National Police Clearance issued within the last 6 months (or ability to obtain).

- Eligibility to work in Australia.

📌 Disability Team Leader (Mandurah)
🏢 Midway Community Care
📍 Mandurah