Role Overview The Energy Domain (Electricity and Gas) Consultant should possess 15 years of overall industry experience, including a minimum of 5 years of experience in energy operations and technology, providing deep industry expertise across the energy value chain to support business transformation, market reforms, and technology-enabled change initiatives within the evolving energy landscape.

This role bridges business operations and technology teams, ensuring that the proposed technologies and solutions align with the strategic goals and objectives of Energy Transition Practice. The consultant is expected to bring a strong understanding of energy system operations, market operations, regulatory frameworks, and industry best practices, enabling the successful delivery of business and technology transformation initiatives across the electricity and gas sectors.

Key Responsibilities

Domain & Business Consulting

- Provide subject matter expertise across electricity and gas value chains, including generation, transmission & distribution, and retail, with focus on operational aspects of the end-to-end power system, including network operations, control centre functions, operational technology (OT), SCADA/EMS environments, system reliability, grid operations, and utility modernization initiatives.
- Act as a trusted advisor to senior client stakeholders, providing strategic and operational guidance on utility transformation, digitalization, energy transition, operational excellence, technology modernization, and business process improvement initiatives.
- Advise client teams in identifying key bottlenecks and essential improvement areas in meeting Energy Transition goals, including renewable energy integration, Distributed Energy Resources (DER), power system optimization, network visibility, operational efficiency improvements, and modernization of critical utility systems and processes.
- Actively contribute to RFPs/RFIs through solution shaping, effort estimation, domain analysis, and proposal development by leveraging expertise in electricity and gas operations, power system management, operational technologies, utility transformation programs, and emerging energy market trends.
- Support business case development, cost-benefit analysis, and building transformation roadmaps by providing key analysis and inputs in the capacity of subject matter expert across utility operations, technology modernization,



operational resilience, system upgrades, digital transformation, and energy transition initiatives.
- Collaborate with solution architects, developers, testers, and data teams to ensure alignment of activities with end goals of the project/initiative, including requirements gathering, solution design, system integration, testing, migration, deployment, operational readiness, and successful adoption of business and technology solutions across utility environments.

- Required Skills & Experience

Domain Expertise

Robust expertise required in:

- Leading and responding to RFIs/RFPs in the Energy System and Market Operations domain, leveraging deep understanding of electricity and gas utilities, operational technology environments, utility transformation programs, and emerging industry trends.
- Conceptualising solutions and functional architectures aligned with client requirements and business goals, with consideration for business processes, operational workflows, technology modernization, system integration, and enterprise transformation objectives.
- Energy system and market operations are influenced by the emerging trends of renewable energy, energy storage, Distributed Energy Resources (DER), decarbonization initiatives, and evolving market mechanisms.
- Delivering solutions initiated by regulatory changes and understanding their impact on day-to-day energy system operations, operational processes, technology platforms, compliance requirements, and business outcomes.
- Operational Technology (OT) in energy system and market operations, including exposure to mission-critical operational environments, control center functions, SCADA/EMS ecosystems, network operations, operational resilience, and reliability improvement initiatives.
- Sound hands-on experience working on product and solution landscapes comprising a mix of COTS and bespoke applications, including large-scale implementations, system upgrades, migrations, integrations, and modernization programs.
- Exposure and practical understanding of:




- Electricity and Gas Network Operations
- Energy markets and pricing mechanisms
- Metering (smart and legacy), consumption data, and settlements
- Transmission, distribution, generation, and market operator environments
- Power system operations, network visibility, renewable integration, and energy transition initiatives

Consulting & Analysis

- Proven experience in process engineering, business analysis, and domain consulting roles, with the ability to act as a trusted advisor and bridge business requirements with technology solutions.
- Experience working in large transformation, digital modernization, operational excellence, regulatory reform, or system implementation programs across utility organizations.
- Demonstrated capability in business case development, transformation roadmaps, process assessments, stakeholder management, cost-benefit analysis, and strategic consulting engagements.

Technical & Data Awareness

- Familiarity with utility IT and OT platforms, architecture, operational systems, and integration frameworks.
- Understanding of data flows, integrations, reporting, and operational data management within electricity and gas market environments.
- Exposure to cloud platforms, data analytics, digital transformation initiatives, real-time operational systems, and enterprise reporting solutions is advantageous.
- Understanding of system interoperability, operational technology ecosystems, data-driven decision-making, and technology modernization initiatives supporting utility business and operational outcomes.

Qualifications

- Master’s degree in Engineering, Information Systems, Business, Economics, or a related field.
- Relevant industry certifications or market training (desirable).
- Postgraduate qualifications are a plus.

Key Soft Skills

- Strong analytical and problem-solving skills
- Excellent communication and presentation abilities
- Stakeholder engagement and facilitation skills
- Ability to work across business and technical teams
- Adaptability in fast-changing regulatory and market environments

Desirable Experience

- Experience with TNSPs/Independent System Operators
- Knowledge of distributed energy resources (DER), renewables, or energy transition initiatives
- Agile or hybrid delivery methodologies
- Experience in multi-country or multi-jurisdiction energy markets

📌 Electricity and Gas Domain Consultant (Southern Sydney)
🏢 Infosys
📍 Southern Sydney