Help Shape a Positive Workplace Culture Across Connect CWS

At Connect CWS, we're committed to transforming the way young people experience residential care through innovative, therapeutic and person-centred services. As our organisation continues to grow, we are seeking an experienced and passionate Employee Relation & WHS Partner to join our People & Culture team.

This is an exciting opportunity for a people-focused professional who enjoys solving workplace challenges, supporting leaders, managing investigations, and contributing to safe, compliant and high-performing workplaces.

About the Role

Reporting to the People & Culture Manager, you will provide specialist support across employee relations, workplace investigations, workplace health and safety, injury management and workforce compliance. You will work closely with leaders across the organisation to manage people matters, support workplace safety, identify workforce risks and contribute to positive workplace outcomes.

This role is ideal for someone who enjoys advisory work, coaching leaders, conducting investigations and supporting practical workplace solutions.

Your Responsibilities

Employee Relations

- Manage employee relations matters including grievances, complaints and workplace concerns.
- Lead and coordinate workplace investigations.
- Support disciplinary, grievance and performance management processes.
- Coach and support leaders in managing workplace issues and people practices.
- Assist in resolving workplace conflict and supporting positive employee outcomes.
- Maintain accurate employee relations records and documentation.




- Escalate complex industrial relations matters to the People & Culture Manager as required.

Workplace Health & Safety

- Coordinate and support organisational WHS initiatives.
- Maintain the WHS Management System and associated documentation.
- Coordinate incident investigations and monitor corrective actions.
- Manage injury management and return-to-work processes.
- Facilitate WHS Committee meetings and consultation activities.
- Support compliance with workplace health and safety legislation and organisational requirements.
- Promote a positive safety culture across the organisation.

Compliance & Risk

- Monitor workforce compliance requirements and legislative obligations.
- Maintain compliance registers, records and reporting systems.
- Monitor workforce-related risks and identify emerging issues.
- Prepare workforce, WHS and compliance reporting.
- Support audits, accreditation activities and continuous improvement initiatives.
- Identify compliance gaps and recommend operational improvements.
- Support the implementation of approved People & Culture, WHS and compliance frameworks.

About You

You are a confident and capable professional who can build trusted relationships, manage sensitive matters and provide practical advice to leaders.

You will bring

- Experience in Human Resources,



Employee Relations, Workplace Health & Safety, Compliance or a related field.
- Experience supporting or leading workplace investigations.
- Experience supporting performance management, disciplinary or grievance processes.
- Experience managing workplace health and safety, injury management or compliance activities.
- Sound knowledge of employment legislation and workplace practices.
- Strong communication, coaching and stakeholder engagement skills.
- Excellent report writing and documentation skills.
- Solid judgement, professionalism and problem-solving capability.
- A collaborative and values-driven approach.

Desirable

- Experience in the community services, disability, residential care, aged care or not-for-profit sectors.
- Experience supporting injury management and return-to-work processes.
- Knowledge of the SCHADS Award and workforce compliance requirements.
- Experience with WHS systems, workplace investigations and compliance audits.

Why Join Connect CWS?

Connect CWS is a residential service provider run by Youth Workers for Youth Workers. This is an opportunity to play a vital role in an organisation dedicated to supporting children and young people in Out-of-Home Care. You'll be part of a collaborative, values-driven team where your expertise will help strengthen leadership capability, support workplace safety, improve compliance outcomes and contribute to a positive workplace culture.

If you are passionate about supporting people, promoting safe workplaces and making a meaningful difference, we'd love to hear from you.

📌 Employee Relations & WHS Compliance Partner (Ipswich)
🏢 Connect Community Workforce Specialists
📍 Ipswich