Required Experience The Non-Production Workplace Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.
Technical & Industry Experience
- Experience working in large and complex organisations.
- Experience in industries such as:
- Postal services
- Logistics
- Transport
- Retail
- eCommerce
Environment & Release Management
- Strong experience managing enterprise test environments.
- Experience handling software releases and deployments.
- Experience with incident, change, and release management processes.
Stakeholder Management
- Ability to work across technical and business teams.
- Strong communication and coordination skills.
- Experience facilitating issue triage and problem-solving workshops.
Technical Skills
Essential Knowledge
- SAP applications
- Oracle applications
- Microsoft technologies
- Application dependencies and integrations
- Enterprise environment management
Monitoring & Troubleshooting
- New Relic
- Sumo Logic
- Log analysis and dashboard monitoring
- Root cause investigation