PLEASE READ CAREFULLY

Female NDIS Support Worker – Complex Physical Care

About Us

Nura Care is an NDIS registered provider delivering high-quality, person-centred disability supports across Brisbane and surrounding regions. We are currently building a dedicated support team for an adult female participant with significant physical support needs who requires assistance with personal care, mobility, positioning, continence support and complex daily living activities.

This is not a standard community access role. We are seeking experienced female support workers who are confident providing hands-on complex physical support and working safely as part of a 2-3 person support team.

The Role

The participant currently experiences severe bilateral lower limb and abdominal lymphoedema associated with Milroy’s Disease and has experienced significant functional decline. She is currently largely bed-bound and requires substantial assistance with personal care, positioning and mobility. Support workers will work as part of a structured team and must be able to follow clinical, manual handling, wound care, pressure care and allied health instructions precisely.

This role requires patience, dignity, strong communication and a high level of awareness of WHS and safe manual handling practices.

Key Duties

- Provide respectful personal care and intimate care
- Assist with bed bathing, dressing, grooming and hygiene
- Support continence care, including pad changes and bed-based toileting
- Assist with repositioning and pressure care
- Support safe bed mobility
- Participate in multi-person transfers in accordance with the participant’s approved manual handling plan
- Use approved equipment including slide sheets, transfer boards, Hover Matt equipment and bariatric equipment where trained and authorised
- Assist with lymphoedema management under clinical direction
- Assist trained clinicians/support teams with compression wrap application and removal
- Monitor and report skin integrity concerns
- Assist with wound care-related routines only within worker scope, training and clinical direction
- Support meal preparation and daily living activities
- Provide medication set-up assistance in accordance with the participant’s medication plan and Nura Care policy
- Maintain the participant’s comfort and environment while she remains largely bed-based
- Maintain accurate progress notes, observations and incident reporting
- Follow all participant Care Plans, Risk Assessments and Manual Handling Plans
- Escalate any deterioration, skin concerns, pain, infection indicators or changes in function immediately





The hospital assessment identifies support requirements of 2–3 workers for many personal care tasks and up to four workers during the current transfer method using a Hover Matt and transfer board.

Essential Requirements – Mandatory

Applicants must have:

- Current Right to Work in Australia
- Current NDIS Worker Screening Check
- Current National Police Check or willingness to obtain one
- Current First Aid Certificate
- Current CPR Certificate
- Valid Australian driver licence
- Reliable transport
- Previous hands-on experience in disability, complex care or high physical support environments
- Strong experience providing personal care and continence support
- Experience with manual handling and repositioning
- Ability to safely work within 2-person and 3-person care teams
- Confidence working with participants requiring significant physical assistance
- Ability to follow detailed clinical and allied health instructions
- Strong understanding of infection control
- Strong documentation and incident-reporting skills

Highly Desirable Experience

Preference will be given to applicants who have experience with:
- Bariatric participant support
- Complex manual handling
- Bed-bound participants
- Hover Matt or air-assisted transfer systems
- Slide sheets and transfer boards
- Pressure injury prevention
- Skin integrity monitoring
- Complex continence care
- Chronic wound support
- Lymphoedema
- Compression wraps or garments
- Bed-based personal care
- Multi-person transfers
- Working alongside nurses, occupational therapists and physiotherapists

The participant is considered at very high risk of pressure injury, with a Waterlow score of 27, and requires ongoing skin monitoring and pressure care. She also requires an intensive lymphoedema management program, with the clinical report identifying that a minimum of three appropriately trained staff may be required for compression application and removal.

Manual Handling Experience Is Critical

This participant has very high manual handling requirements.

Workers must

- Never attempt unsupported transfers
- Follow the approved Manual Handling Plan
- Use the required number of workers for each task
- Use prescribed equipment correctly
- Never improvise transfer techniques
- Stop and escalate if equipment, staffing or the environment is unsafe
- Understand protected working load requirements for bariatric equipment

The participant's current assessment specifically identifies significant manual handling and transfer risk.

Participant-Centred Approach





The participant has intact cognition and decision-making capacity and is able to communicate her needs and preferences. Shelley Hibbard Functional Evid… We are therefore seeking workers who:

- Listen to the participant
- Respect her choices and routines
- Explain what they are doing before providing care
- Obtain consent before hands-on assistance
- Preserve dignity and privacy
- Work collaboratively rather than taking control
- Remain calm and professional when the participant prefers a different approach

Qualifications Preferred but not mandatory:

- Certificate III in Individual Support
- Certificate III in Disability
- Certificate IV in Disability
- Aged Care qualification
- Nursing or Allied Health Assistant experience

Equivalent substantial disability or complex-care experience may be considered.

Employment Type and Pay

- Casual positions available
- Immediate and upcoming shifts
- Opportunity for regular ongoing hours
- Pay in accordance with the SCHADS Award
- Applicable weekend, evening, public holiday and other Award entitlements paid where applicable

Why Join Nura Care

- Dedicated participant support team
- Structured participant-specific induction
- Clinical and management oversight
- Participant-specific manual handling training
- Ongoing professional development
- Clear Care Plans and Risk Assessments
- Supportive management team
- Opportunity to develop advanced complex-care skills

Participant-Specific Desired Competency

Before working independently within the participant’s support team, workers may be required to demonstrate competency in: ☐ Complex personal care

☐ Continence care

☐ Bed-based care

☐ Pressure area care

☐ Skin integrity monitoring

☐ Bariatric manual handling

☐ Repositioning techniques

☐ Slide sheet use

☐ Hover Matt use

☐ Transfer board procedures

☐ Multi-worker transfers

☐ Lymphoedema awareness

☐ Compression management procedures where applicable

☐ Wound and infection escalation procedures

Who We Are Looking For

We want someone who is experienced, calm, physically capable, reliable and professional. You must understand that complex disability support is not simply completing tasks. You will be part of a team responsible for maintaining the participant’s safety, dignity, health and quality of life.

If you have strong complex-care experience and take pride in providing safe and respectful support, we would like to hear from you.

Apply Now

Please submit your resume outlining your relevant disability support experience, particularly any experience with: bariatric care, bed-bound participants, complex manual handling, continence care, pressure care, lymphoedema, wound support or multi-person transfers.

📌 FEMALE DISABILITY SUPPORT WORKER (IMMEDIATE START) (Logan Central)
🏢 Nura Care
📍 Logan Central