Company Description Veolia | Water Tech is part of Veolia, a global leader in environmental services focused on delivering high-performance and sustainable water treatment and process solutions. With a presence across five continents and a large, diverse workforce, Veolia supports communities and industries by safeguarding water resources and improving resilience. The company leverages advanced technologies to clean up pollution, reduce carbon emissions, and regenerate resources through integrated water, waste (including hazardous waste), and local energy solutions.

Veolia serves millions of people with drinking water and sanitation services worldwide and generates substantial energy and waste treatment capacity, demonstrating both scale and impact. Team members join a mission-driven organization committed to ecological security, public health, and long-term environmental stewardship.

Role Description The Field Service Representative is a full-time, on-site role based in Gladstone, QLD, supporting customers with the operation, maintenance, and optimization of Veolia water technology systems. On a day-to-day basis, this role inspects and services equipment, performs routine and corrective maintenance, and troubleshoots mechanical, electrical, and process issues to ensure reliable performance.

The Field Service

Representative conducts site visits, monitors system performance, collects and interprets operational data,



and provides clear recommendations to improve safety, efficiency, and regulatory compliance. The role involves coordinating with customer site personnel, preparing service reports, documenting work carried out, and communicating issues and solutions to internal teams. This position also supports commissioning activities, participates in safety audits and training, and promotes Veolia’s best practices and standards in the field.

Qualifications

- Strong problem-solving skills and practical experience diagnosing and resolving equipment or process issues in office.
- Effective communication and customer service skills to build constructive relationships with clients and internal stakeholders.
- Commitment to safety, including familiarity with safe work practices, risk assessments, and use of personal protective equipment.
- Good organizational and time management skills to plan site visits, prioritize tasks, and complete accurate service documentation.
- Comfort working independently in industrial or remote environments and collaborating as part of a multidisciplinary team.
- Relevant trade qualification, technical certificate, or diploma in engineering, water operations, or a related discipline; prior experience in field service or water treatment is highly beneficial.
- Valid driver’s license and ability to meet site access requirements and physical demands of field work.

📌 Field Service Representative (Gladstone Central)
🏢 Veolia | Water Tech
📍 Gladstone Central