We are looking for a Full-Time Supervisor/Assistant Manager to join our Zam fam at North Adelaide!

About Zambrero

Zambrero is an Australian-based Mexican food franchise with a mission to provide fresh, healthy, and delicious food options, alongside a social cause. Our "Plate 4 Plate" initiative helps tackle global hunger, and we are committed to excellence in every dish we serve. As a Full-Time Team Member, you will play an essential role in creating an exceptional customer experience, supporting the store’s operational goals, and contributing to our mission of making a difference.

Key Responsibilities

Customer Service & Experience:

● Deliver outstanding customer service, ensuring every customer leaves with a positive impression of Zambrero.

● Prepare and serve food items according to Zambrero’s recipes and quality standards.

● Engage with customers to provide information about our menu, the "Plate 4 Plate" initiative, and other store offerings.

● Address and resolve customer inquiries and complaints in a friendly and skilled manner.

Store Operations

● Assist in the daily operations of the store, including opening and closing procedures.

● Maintain a clean and organized workspace, ensuring compliance with food safety standards and health regulations.

● Monitor and restock inventory as needed, ensuring adequate supplies for daily operations.

● Accurately process transactions, handle cash, and operate the point-of-sale (POS) system.

Team Collaboration

● Work collaboratively with team members to ensure smooth and efficient store operations.

● Participate in team meetings, training sessions, and performance evaluations to continuously improve skills and knowledge.

● Support new team members through training and mentorship.

Cost & Quality Management:





● Adhere to portion control guidelines to minimize waste while maintaining high food quality.

● Assist in tracking and reporting inventory usage, helping the store meet its cost management targets.

Health & Safety:

● Follow all health and safety guidelines to ensure a protected working environment for yourself and others.

● Report any safety hazards, equipment issues, or incidents to the Store Manager promptly.

Key Requirements

Experience

● Previous experience in food service, hospitality, or a customer-facing role is preferred but not essential.

● Familiarity with food safety practices and procedures is an advantage.

Skills

● Strong communication and interpersonal skills.

● Ability to work efficiently in a fast-paced environment.

● Basic math skills for handling transactions and inventory management.

● Attention to detail and commitment to maintaining high-quality standards.

Personal Attributes

● Enthusiasm for food, customer service, and Zambrero’s mission.

● Reliable, punctual, and willing to take initiative.

● A positive and collaborative attitude.

● Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Qualifications

● Food Safety Certificate (or willingness to obtain).

● First Aid Certificate (desirable).

Benefits

● Competitive hourly wage with opportunities for growth.

● Discounts on Zambrero’s delicious menu items.

● A supportive and positive team culture.

● Ongoing training and development opportunities.

● The chance to contribute to a meaningful cause through the "Plate 4 Plate" initiative.

Join the Zambrero team and be part of a mission-driven company that values quality, community, and making a difference. Apply today to embark on an exciting career with us!

How to apply:Click on the link to apply through Zapid.

📌 Full Time Supervisor / Assistant Manager (North Adelaide)
🏢 Zambrero
📍 North Adelaide