/n Gateway Cafe Guide /n /n Job Summary: /n The Gateway Cafe Guide is responsible for providing exceptional customer service and sales support to customers and team members at the cafe. This entry-level position requires a friendly and outgoing individual who can assist customers with their inquiries, take orders, handle transactions, maintain cleanliness of the cafe area, and ensure customer satisfaction. /n /n Skills: /n – Excellent communication skills /n – Solid customer service orientation /n – Ability to work in a fast-paced environment /n – Basic math skills for handling cash transactions /n – Attention to detail /n – Ability to multitask and prioritize tasks effectively /n – Team player with a positive attitude /n /n Responsibilities: /n 1. Greet customers warmly upon arrival at the cafe. /n 2.
Provide menu recommendations and answer any questions or concerns. /n 3. Take customer orders accurately and efficiently. /n 4. Prepare beverages such as coffee, tea, smoothies, etc., according to established recipes. /n 5.
Serve food items promptly while ensuring quality standards are met. /n 6. Handle cash transactions using the POS system and give accurate change when required. /n 7. Maintain cleanliness of the dining area by clearing tables, wiping surfaces, sweeping floors, etc. /n 8.
Restock supplies (e.g., napkins, cups) as needed throughout shifts. /n 9. Ensure compliance with health and safety regulations at all times. /n 10. Assist team members in maintaining an organized workspace. /n and other directions as required by the Manager. /n /n Qualifications: /n 1.
High school diploma or equivalent qualification preferred but not mandatory. /n 2. Previous experience in hospitality or customer service roles is advantageous but not required; training will be provided for entry-level candidates. /n 3. Knowledge of food hygiene practices is desirable but not essential; willingness to learn is crucial. /n /n /n