ABOUT VALIRAM

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 600 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

Valiram Brands:

- Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown, Grown Alchemist)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro etc)_
- Accessories (Swarovski,Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
- F&B; (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party, Lindt)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

ABOUT THE ROLE

As the HRBP, your primary responsibility is to provide strategic HR support and guidance to all brands and categories within your assigned region. You will collaborate closely with local retail management teams to ensure alignment with organizational goals, foster a positive workplace culture, and drive employee engagement. This role plays a critical part in executing HR initiatives, addressing employee concerns, and implementing best practices across the region.

KEY AREAS OF RESPONSIBILITIES

Strategic HR Leadership

- Collaborate with senior leadership to align HR strategies with business objectives.
- Develop and execute HR plans tailored to each brand and category within the region.
- Ensure compliance with federal, state, and local labour laws and regulations.

Talent Acquisition and Retention

- Partner with local hiring managers to identify staffing needs and implement effective recruitment strategies.
- Support onboarding processes and retention initiatives to reduce turnover rates.




- Strategize and report exit interview data with retention strategies to better plan manpower within the organization
- Monitor employee morale and propose engagement strategies.

Employee Relations

- Provide guidance and support to resolve employee relations issues, such as conflicts, disputes, and performance management.
- Conduct investigations when necessary, ensuring fairness and compliance.
- Compile and report the overall flow in a data centric manner & action oriented.

Training and Development

- Identify training needs based on overall HR data and collaborate with Learning & Development team to drive training programs.
- Facilitate or coordinate training sessions for employees and managers.
- Coordinate with the L&D; team to align HR data and generate actionable insights that will enhance HR programs and initiatives

Performance Management

- Support performance appraisal processes, including goal setting, feedback, and performance improvement plans.
- Oversee the compilation and tracking of the performance appraisal process, offer innovative system recommendations, and ensure clear communication of timelines
- Assist in succession planning and talent development.

HR Metrics and Reporting

- Collect and analyse HR data to identify trends and make data-driven decisions.
- Prepare regular reports on key HR metrics and trends.
- Assess the need for targeted hiring investments and provide regular updates on the effectiveness of current hiring channels.

Change Management

- Assist with the implementation of organizational changes and ensure smooth transitions.
- Address employee concerns and resistance during change initiatives.
- Conduct regular engagement activities and meaningful conversations with talent to identify potential risks and develop preventive strategies.





Compliance and Policies

- Ensure that HR policies, procedures, and practices are consistent and compliant with legal requirements.
- Collaborate with local management to maintain a safe and inclusive work environment.
- Propose policy reviews and initiate strategic discussions with HR leaders as needed or in response to employee concerns, ensuring the creation of effective solutions.

KEY REQUIREMENTS:

- Bachelor’s degree in Human Resources, Business Administration or a related discipline.
- At least 10 years of progressive HR experience, ideally with substantial HR business partnering exposure in retail, consumer-facing or other multi-site operating environments.
- Proven track record in workforce stabilisation, frontline employee retention, recruitment improvement and managing high-volume or geographically dispersed workforces.
- Strong commercial acumen and the ability to translate business priorities into practical, measurable HR strategies that support growth and operational performance.
- Demonstrated experience in workforce planning, succession planning, leadership development and talent retention.
- Sound knowledge of Australian employment legislation, industrial relations and employee relations practices, with the confidence to manage complex and sensitive people matters.
- Strong stakeholder management and influencing skills, with the ability to partner effectively with senior leaders, challenge constructively and drive accountability.
- A decisive, hands-on and adaptable approach, with the ability to operate effectively in a fast-paced, evolving environment where priorities may shift.
- Demonstrated ability to streamline processes, navigate organisational governance and deliver outcomes without compromising compliance or controls.
- Strong analytical, problem-solving and decision-making skills, with the ability to turn HR data into actionable business insights.
- Excellent communication, interpersonal, negotiation and change management skills.
- Proficiency in HRIS, workforce reporting tools and Microsoft Office applications.
- HR-related qualified certifications are an advantage.

📌 Human Resources Business Partner (Sydney)
🏢 Valiram
📍 Sydney