Employment Type: Temporary Full time (Up to 12 months with possible extension)

Salary Range: $86,242 - $88,385 per annum super and annual leave loading (Snr Admin Assist Gde 3)

Location: NSW Ambulance State Operations Centre, Sydney Olympic Park

Closing Date: 11:59 PM, Sunday 18 October 2026

About the chance In order to support the changing priorities of Workforce Planning and Programs within the People and Culture Directive. HR Officers within Workforce Planning and Programs will be undertaking a range of human resources related functions and activities including recruitment, human resources and human resources reporting. In order to support the changing priorities of the People &

• Culture Directorate, HR Officers will rotate through all sections of the Directorate undertaking a range of human resources related functions and activities including recruitment, human resources, learning and development, healthy workplace strategies and human resources reporting. As the first point of contact for a range of People &

• Cultures clients, the role of a HR Officer is to provide effective and timely administrative support for a range of functions within People &

• Culture Workforce Planning and Programs requiring flexibility and adaptability and the ability to learn new functional activities and concepts quickly, ultimately becoming familiar with the key duties of administrative requirements within the identified sections. While activities undertaken in Workforce Planning and Programs will be directly aligned to the work within a specific portfolio, duties may include the use of Microsoft Office to generate a range of documentation, clerical support, use of associated People &

• Culture Software programs to enter and maintain records and reporting, liaising and obtaining information relevant to recruitment and staff movement processes, documentation and file management including use of TRIM and StaffLink, and database maintenance.

About you To be successful, you will bring:

- Adept at interpreting and applying relevant policies and procedures to fulfil organisational goals.

- Skilled in delivering operational support by responding to inquiries, accurately resolving queries,



sharing precise information, and escalating issues as necessary.

- Competent in handling high-level administrative tasks with excellent written and verbal communication skills.

- Experienced in reporting on various matters, with the ability to provide progress updates, highlight trends, and support decision-making.

- Strong focus on building and maintaining relationships across a large organisation.

- A team player dedicated to collaborating to enhance service delivery.

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: How have you ensured that you meet the customer service standards in your organisation.

Question 2: Provide an example of a conflict you tried to resolve but ended up having to refer it to your supervisor. What did you try and when did you decide to refer it on.

Need Further Information

- If you have any questions about this role, please contact Dipti Kamal via [email protected]
- Please refer to the Role Description for further information.
- Please refer to the Position Conditions for further information

Additional Information

- Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
- Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
- Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
- Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.




- If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via [email protected]

Our Commitment

- NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.

- If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via [email protected] visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/

- If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at NSW Ambulance Corporate Recruitment Team via [email protected].

- Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at [email protected]

Child Safe Employment

- NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

📌 Human Resources Officer (Australia)
🏢 NSW Health
📍 Australia