Company Description Silverback provides quality cargo load restraint and protection equipment, reliable container management solutions, and comprehensive support to freight and transport operators. The team brings decades of combined experience across shipping, road, and rail transport, enabling practical, industry-informed solutions.

A flexible, solutions-focused approach allows Silverback to tailor products and services to the specific needs of each customer. The company serves a broad client base, including major shipping and transport companies, container suppliers, manufacturers, and exporters worldwide. Silverback is committed to delivering meaningful value and building long-term partnerships with its customers.

Role Description The Inside Sales Representative/Administration Support role is a full-time, in office position based in Adelaide, SA. This role involves managing selected accounts, inbound and outbound sales inquiries, providing timely and accurate information to customers and supporting the sales pipeline through lead follow-up and quoting.





The position includes maintaining customer records, processing orders, outbound calls, coordinating with spill logistics and Branch Co-Ordinator and assisting with account management activities. Daily responsibilities also cover general administrative support such as preparing documentation, updating internal systems, and ensuring efficient communication between customers and internal stakeholders. The role requires a proactive approach to customer service, a focus on customer satisfaction, and consistent collaboration with colleagues to meet sales and service objectives.

Qualifications

- Demonstrated Inside Sales experience, including managing inquiries and supporting the full sales cycle.
- Strong Customer Service and Customer Satisfaction focus, with the ability to build positive, long-term relationships.
- Proven Lead Generation skills, including follow-up and nurturing of prospects.
- Experience with Customer Service, Sales, Admin & Operations

📌 Inside Sales Representative/Administration Support (Adelaide)
🏢 Silverback
📍 Adelaide