[WVA269] - Customer Service/Sales Agent - Kmart Tyre & Auto Service

[WVA269] - Customer Service/Sales Agent - Kmart Tyre & Auto Service

08 Dec
|
Salmat
|
Melbourne

08 Dec

Salmat

Melbourne

About Our Company
At Probe you will have the opportunity to really make a difference. Probe Group are Australia's fastest growing and most respected privately owned customer management and business services provider. Established in 1979, and recently having acquired Salmat Contact Solutions, we now have over 3000 staff worldwide and are enjoying a period of sustained growth.

About the Role
Working on behalf of a respected Australian retailer that specialises in auto services, you will be responding to customer enquiries, recording relevant data and ensuring maximum efficiency in respect of addressing and resolving customer queries relating to the pricing of tyre quotes and booking in of tyre replacements.





Our aim is to turn every conversation into a booking by providing the highest level of service, and if the customer is shopping around, we can match verified competitor quotes.

Key Details:


- Multiple full time and part time positions commencing 14th January
- Rotating roster - Full time 38 hours per week | Part time 20-30 hours per week
- Monday to Friday 7:30am - 7:30pm, Saturday 8am - 6pm | FULL AVAILABILITY REQUIRED
- 1 week full time paid training (full attendance required)


Responsibilities:


- Apply a positive customer focussed attitude and interact with all customers in a professional and courteous manner
- Perform cost-­benefit and needs analysis of existing/potential customers and find a product to meet their needs
- Strong focus on sales conversion of calls to quotes/bookings
- Maintain knowledge of all offers, pricing and current promotions
- Build relationships & work collaboratively with clients and organisational peers


Skills & Experience:


- Ability to handle multiple tasks with changing priorities in a dynamic, fast-paced environment
- Problem solving and conflict resolution skills
- Excellent customer service skills, patience and resilience
- Proficient written and oral communication skills
- Efficient and accurate typing ability


Culture & Benefits


- Ongoing coaching and support
- Multiple career progression opportunities
- Staff discounts on products/services such as Fitness First, Europcar and many more!
- Fun and interactive workplace culture
- Incentives / reward and recognition programs
- Hourly rate + On Target Earnings (based on reaching KPI’s)
- Casual work attire


How to Apply
Probe is an equal opportunity employer committed to creating and maintaining a diverse and inclusive workforce that reflects the communities in which we live and conduct business.

If you are interested in working for a fast paced, innovative & rewarding environment then click apply now!

Customer Service/Sales Agent - Kmart Tyre & Auto Service JR-199

Customer Service/Sales Agent - Kmart Tyre & Auto Service JR-199

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Customer Service/Sales Agent - Kmart Tyre & Auto Service About Our Company At Probe you will have the opportunity to really make a difference. Probe Group are Australia's fastest growing and most [...]

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E435 | Customer Service/Sales Agent - Kmart Tyre & Auto Service

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Salmat
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Melbourne
  • 08 Dec
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About Our Company At Probe you will have the opportunity to really make a difference. Probe Group are Australia's fastest growing and most respected privately owned customer management and business [...]

[WVA269] - Customer Service/Sales Agent - Kmart Tyre & Auto Service

[WVA269] - Customer Service/Sales Agent - Kmart Tyre & Auto Service

08 Dec
|
Salmat
|
Melbourne
  • 08 Dec
  • Salmat
  • Melbourne

About Our Company At Probe you will have the opportunity to really make a difference. Probe Group are Australia's fastest growing and most respected privately owned customer management and business [...]

Customer Service/Sales Agent - Kmart Tyre & Auto Service (ON-253)

Customer Service/Sales Agent - Kmart Tyre & Auto Service (ON-253)

08 Dec
|
Salmat
|
Melbourne
  • 08 Dec
  • Salmat
  • Melbourne

About Our Company At Probe you will have the opportunity to really make a difference. Probe Group are Australia's fastest growing and most respected privately owned customer management and business [...]

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