POSITION: IT Officer – Full-time Salamah College, an Islamic, independent, and comprehensive coeducational K-12 college, is dedicated to providing a caring and personalized education for young Australian Muslims. Established in 2012, Salamah College has grown significantly, now welcoming over 1,400 students.

Position Overview: Salamah College is seeking a proactive and skilled IT Officer to join our dynamic team. This role offers the opportunity to contribute to a supportive educational environment while managing and enhancing our technology infrastructure.

Key Responsibilities: Technical Support

- Use FreshService to handle incoming tickets and requests
- Troubleshoot Windows devices, iPads, and network/software issues
- Escalate complex problems as needed Systems Administration:
- Maintain and update Moodle and Sentral
- Manage Microsoft Azure and Office 365 accounts and settings
- Perform routine system checks and updates Communication & Training:
- Clearly explain technical processes to non-technical staff and students
- Develop user guides and provide basic training sessions Time Management:
- Efficiently prioritize multiple open tickets in a rapid-paced environment




- Track and follow up on issues to ensure timely resolution Community Engagement:
- Support school programs and events
- Foster a positive, tech-friendly culture Key Selection Criteria: 1.

Qualifications & Experience - TAFE/university IT qualification (completed or near completion)

- Relevant IT support experience, preferably with FreshService 2.

Technical

Proficiency - Proficient with Windows, iPads, LMS (Moodle, Sentral), and cloud platforms (Azure, Office 365)

- Basic networking and IT security knowledge 3. Communication & Time Management - Strong interpersonal and communication skills
- Proven ability to manage and prioritize multiple support tasks 4.

Community

Engagement - Willingness to participate in co-curricular activities and programs Additional Requirements:

- Valid Working with Children Check (or equivalent)
- Flexibility for occasional after-hours work How to Apply: If you are interested in contributing to our vibrant school community, please send your resume to [email protected] For more information about Salamah College, please visit our website at www.salamah.nsw.edu.au.

Application closing date: Friday 18 April 2025 at 5pm.

📌 IT Officer (Sydney)
🏢 Salamah College
📍 Sydney