11 Oct
|
Pepper Money
|
Parramatta
11 Oct
Pepper Money
Parramatta
Pepper Money is seeking a Workforce Planning Analyst to support the contact centre through forecasting, scheduling, real-time management, and reporting. The role is an all‑rounder, balancing business needs with employee preferences while ensuring regulatory compliance.
You will partner with stakeholders to incorporate campaigns and product launches into forecasts, design productive schedules, and monitor performance to drive improvements across the forecasting, scheduling, and reporting processes.
#J-18808-Ljbffr
📌 Hybrid Forecasting & Scheduling Lead, Contact Centre Ops (Parramatta)
🏢 Pepper Money
📍 Parramatta