Operations Officer – Big 4 Bank Guarantees

Location: Parramatta (Hybrid after 3-4 months full time office training)

Hours: 9:30 AM – 5:30 PM

Contract: 12 month temp contract

- Hourly Rate: $40.84ph + super

The Role

You will join a team managing the end-to-end issuance of bank guarantees. This is a high-volume, fast-paced environment with a strict 24-hour SLA.

Key Responsibilities

- Review and verify approved files to ensure documentation is 100% correct before issuance.

- Complete rigorous quality and risk checks on lending values.

- Collaborate daily with our offshore team to check files and smooth out afternoon handovers.

- Adapt quickly to frequent system changes, process updates, and product tweaks.

What We’re Looking For

- The Right Attitude: You are reliable, solutions-focused, and completely accountable for your workload.

- Attention to Detail:



You naturally catch the small errors that others miss.

- Pace & Resilience: You thrive when things move quick and can handle high-volume pipelines.

- Background: Corporate or office experience

- Tech Skills: Tech-savvy enough to pick up systems quickly. Banking experience is a bonus, but not essential.

- Accountability: You take ownership and full accountability of your work

Training & Flexibility

- Month 1 (Onsite): Intensive, full-time office training in Parramatta to get you up to speed.

- Months 2–4 (Onsite): Continued office-based support until productivity and performance goals are hit.

- The Goal (Hybrid): Once independent, you'll move to a hybrid model (currently 3 days WFH, 2 days in office).

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📌 operations officer - bank guarantee (Parramatta)
🏢 Hr Partners
📍 Parramatta