11 Oct
|
Mandurah Toyota
|
Mandurah
11 Oct
Mandurah Toyota
Mandurah
Are you a great communicator with a keen eye for detail and a passion for delivering exceptional customer service? Mandurah Toyota is seeking a Service Advisor to join our award-winning team.
About the Role: As a Service Advisor, you'll be the key liaison between our customers and workshop team, ensuring seamless communication and a top-tier customer experience. You'll play a pivotal role in the repair and maintenance journey of every vehicle, building trust and relationships with our valued customers.
What We’re Looking For:
- Strong knowledge of the automotive industry
- Excellent time management and organizational skills
- Outstanding written and verbal communication skills
- A customer-first approach with a focus on building long-term relationships
- Mechanical knowledge to support accurate and effective communication
- The ability to manage customer enquiries and concerns professionally and empathetically
Key Responsibilities:
- Welcoming customers with a professional and customer-focused approach
- Managing service bookings and preparing repair orders
- Providing updates on vehicle progress and gaining authorization for additional work
- Estimating time and costs for repairs and maintenance
- Liaising professionally with the workshop team to ensure smooth operations
- Handling enquiries and resolving complaints with care and efficiency
What We Offer:
- A secure, local position with an award-winning department
- A positive team culture with a robust sense of camaraderie
- Opportunities for professional growth and development in a supportive environment
If you’re passionate about cars and providing top-notch service, we’d love to hear from you! How to Apply: Submit your application and join a dealership that values innovation, excellence, and teamwork.
📌 Mandurah Toyota Service Advisor
🏢 Mandurah Toyota
📍 Mandurah