Hybrid Care Specialist for Complex Support & Empathy (Melbourne)

Hybrid Care Specialist for Complex Support & Empathy (Melbourne)

11 Oct
|
Telstra
|
Melbourne

11 Oct

Telstra

Melbourne

Telstra Belong is seeking an Enhanced Care Officer to support customers experiencing vulnerability or hardship. You will provide empathetic, tailored assistance while ensuring regulatory compliance and internal standards.

This hybrid role offers work from home with around two days in the Melbourne office each week, enabling collaboration and focused work. You will join our Enhanced Care team within Billing, Compliance and Service Recovery to deliver calm, supportive customer experiences.

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📌 Hybrid Care Specialist for Complex Support & Empathy (Melbourne)
🏢 Telstra
📍 Melbourne

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