About the role

As a Shift Manager, you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts. This is a 24 hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Industry Award.

Key responsibilities

- Supervise employees to ensure that restaurant operations and procedures are adhered to

- Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers

- Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant

- Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals

- Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business

- Work within a team to deliver the best quality and experience for our customers

About you

- Well-presented, friendly and organised

- Able to lead a team to achieve results

- Adaptable to a fast paced workplace

- Able to deliver a high level of customer service

- Full working rights in Australia

- Police Check required if successful (applicants over 18 years only)





- Management experience in Hospitality or Retail (preferred but not required)

- First Aid Level 2 (preferred but not required)

- Fire Safety Training (preferred but not required)

- McDonalds Management Qualifications ie LT, AYL, DLM, LGR (preferred but not required)

Benefits

- Discounted Maccas

- World renowned training

- Flexible work hours, we offer shifts that fit around your life and commitments

- 20% employee discount at any McDonald's Restaurant - Australia wide

- 50% off an employee meal each day worked

- Employee Mentoring Program

- Professional Development Assistance

- Archways Development Program - University Micro credentials

About us

McDonald's Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca's has over 1000 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin. Working for Macca's is more than just a job. We're a business that aims to have a positive impact in everything we do.

We offer good value, quality food and a fantastic experience for our customers.

📌 McDonalds Shift / Department / Assistant Manager - Ballina NSW
🏢 Mcdonald'S
📍 Ballina