Rms in Melbourne is seeking a Manager, Customer Success to lead a team of CSMs across APAC while managing your own strategic accounts.
You will drive customer outcomes, coach performance, and implement AI-enabled tools to scale engagement, hold high performance bar, and grow the business.
This senior, player-coach role requires collaboration with Sales, Product, and Marketing, focusing on GRR/NRR and long-term partnerships.
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📌 Senior Customer Success Manager: AI‑Driven Player‑Coach (Melbourne)
🏢 RMS
📍 Melbourne