Introduction

About Icon Water

Icon Water is an iconic Canberra business with a history of providing essential services to Canberra for over 100 years.

We are the ACT’s supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra’s wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do.

Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water’s culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.

Icon Water is an Equal Opportunity Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage women to apply.

Description

Position Overview

At Icon Water, we provide the essential water and wastewater services that keep our community healthy, thriving and connected. As the Media and Communications Coordinator, you will help tell the story of this vital work, supporting proactive media engagement, creating compelling content, and delivering clear,



timely communications that build trust with our customers and community. This is an exciting opportunity to contribute to the reputation of one of the region's most significant service providers and help showcase the impact Icon Water has every day.

In this role, you will:

- Be the first point of contact for media enquiries.
- Build positive relationships with media and key stakeholders.
- Create engaging content that showcases Icon Water's impact.
- Support spokespersons and executive communications.
- Help manage communication during incidents and crises.
- Monitor media coverage and identify emerging issues.
- Promote key projects, campaigns and community initiatives.
- Contribute to communications, events and engagement activities across the business.

WHAT YOU BRING

You are a proactive and adaptable communications professional who thrives in a fast-paced environment. With exceptional writing skills, strong attention to detail and a customer-focused mindset, you produce clear, engaging and accurate communications. You build trusted relationships, manage competing priorities with ease, and bring creativity, initiative and sound judgement to everything you do.

Most importantly, you're a collaborative team player who is passionate about delivering communications that make an impact.



You also have the following:

- Tertiary qualifications or equivalent experience in marketing, communications or a related discipline
- Experience in working in a fast-paced Media environment, with strong public relations and crisis communication experience
- Experience with online communications, including website maintenance and social media sites
- Experience in writing, proofreading and editing content
- Knowledge of effective communication practices.

WHY JOIN ICON WATER

Join Icon Water and make a meaningful difference to the Canberra community while building a rewarding career with an organisation that values its people. Benefits include:

- Competitive salary and employment conditions.
- 15% employer superannuation contribution.
- Flexible working arrangements.
- Career growth opportunities.
- Health and wellbeing initiatives such as free gym membership and Colleague Support Network.
- Employee Assistance Program (EAP).
- Supportive and inclusive workplace culture.
- Opportunities to contribute to essential services for the Canberra community.

To find out more about the role you can view the detailed Position Description on the Icon Water Careers Portal. You can also contact [email protected] via email for further information.

How to Apply: If you're ready to join the team at Icon Water and help shape the future of Canberra's water network, click Apply Now and submit your CV and a Cover Letter highlighting your skills, experience, and suitability for the role.

Applications close Monday 26 October 2026.

📌 Media and Communications Coordinator - 7522 (Canberra)
🏢 Icon Water Recruitment
📍 Canberra