Healthie Reception is hiring a Part time Medical and Allied Health Receptionist Specialist role in Gympie, QLD. Apply now to be part of our team.

Requirements for this role:

- Flexible hours available
- 1 year of relevant work experience required for this role
- Have Experience with Programs like: Best Practice, Cliniko, Halaxy, Gentu
- Australian Citizens required for this role
- Expected salary: $30 per hour
- Computer, Phone , UBS Equipment supplied by Healthie Reception
- Work Desk and chair and excellent Internet speed required at the home office by you the applicate and be able to pass workplace health and safety.

Join Our Team! As a Virtual Allied Health & Specialist Carer (Work from Home)

GO Healthie is looking for an exceptional Healthie Carer to join our growing inbound call health scheduling team.

Are you around the Gympie Qld Region?

This is so you can team up with our Senior Carer for training and support to get you started.

If you have outstanding communication skills, can think on your feet, and genuinely enjoy helping people navigate their healthcare journey, we want to hear from you!

We are looking for a remote team member based in the Gympie area who can bring confidence, warmth, and clarity to patients across Australia - helping them book appointments, make good choices and know exactly what to expect. Let's back up the practitioners and in-house teams of clinics.

Why Join Us?

- Work from Home: Enjoy the comfort and flexibility of working from your own dedicated home office.
- Local Support: While you work remotely, you will have a supportive team nearby in the Gympie area to link up with.
- Equipment Provided: We supply everything you need to succeed, including your computer, phone, and cables.

About the Role : As a remote Patient Care Coordinator, you will act as the vital bridge between patients and healthcare professionals.



Your daily responsibilities will include:

- Inbound Care: Answering incoming calls on behalf of GP and allied health clinics across Australia, logging into various scheduling systems to book, change, or update appointments, and tasking messages back to clinicians.
- Transcription & Communication: Accurately transcribing and translating voice messages into clear text.
- Handling Emails and reports to upload and safely correct patient files.
- Outbound Actions: Handling ad-hoc tasks such as making outbound calls, texting, and emailing through different clinical systems.
- Problem Solving & Scheduling: Finding creative rescheduling solutions to keep patients connected with their local clinic communities.
- Health Navigation: Developing an understanding of different referrals, insurances, health programs, and treatment plans.

What We Are Looking For

- Exceptional Keyboard Skills: Excellent, accurate touch-typing skills (using all fingers) to type seamlessly while speaking with patients.
- System Savvy: Ability to multi-task, cross-reference different software systems, and maintain strict attention to detail. Having experience with software like: Best Practice, Cliniko, Halaxy and Gentu is highly regarded.
- Professional Presence: A friendly, "here-to-help" confidence that shines over the phone, backed by skilled communication skills and active consideration to business and long term outcomes.
- A Dedicated Workspace: A quiet, work-safe home office or study (not the kitchen table)



to securely house our equipment. (Background music or Spotify is absolutely fine!)
- Cooperative Mindset: Are you ok to to ask for help, overshare in our online carer chats and invite feedback to ensure the whole team stays aligned? Be a person that likes to check in and ask how else you can help. OK with being on video for zoom meetups with the team, ongoing training and adhoc chats during work hours.
- Computer programs and finding things on computers is not stressful or tricky for you. You are ok opening tabs in chrome/ brave/edge and moving between different email channels to log into.
- Reliable internet connection with fast upload and download speeds.

What We Offer:
- Flexible working hours, but a minimum of 3 x 5-hour shifts per week is needed to stay across and confident in the care. Therefore, a minimum of 30 hr fortnight and there are more hours for the right people. Weekdays only with an 8am start or 1pm start.
- Part-Time Employment
- Competitive hourly rate - staying above the award wages for: Contract Call Centre Award Level 2 Customer Contact officers
- Work from home flexibility after training
- Supportive team that wants to do well when on shift - move forward and celebrate the wins and clock off on time and enjoy other things in life also.

If you believe you are better than the average receptionist, please apply.

If you believe in the power of real human connection over AI, live in the Gympie and Surrounding Area and want a work-from-home role with local team backup where your skills truly make a difference, we want to hear from you!

Pay: $30.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits

- Work from home

Experience:
- Medical reception or Scheduling : 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: Remote

📌 Medical and Allied Health Receptionist Specialist - Work from Home (Gympie)
🏢 Healthie Reception
📍 Gympie