Casual 3-4 days a week | with a view to permanent part-time in the future!

About Us

Western Private Hospital, located in Footscray, is a 62-bed private acute hospital and is the longest serving private hospital in Melbourne’s west providing much needed services to the people in the expanding North West and Western regions of Melbourne and surrounding areas.

WPH’s facilities include four Operating Theatres, CSSD, Day Procedure Unit, Day Oncology Unit, Overnight Ward for CCU, HDU & Surgical patients, Cardiac Catheter Laboratory, Specialist Consulting Suites, PET Centre/Nuclear Medicine and supported by pathology, pharmacy, radiology and radiation therapy services.

About the Role

We currently have an opportunity for an experienced medical administrator to join the PET Centre/Nuclear Medicine team. This role will be primarily focused on coordinating referrals and scheduling bookings for both inpatient and outpatient services within a private hospital setting, making it ideal for someone who enjoys delivering exceptional customer service in a fast-paced healthcare environment.

You will also provide reception and administrative support as required – working across Monday to Friday. Initially starting on a casual basis working 3-4 days per week, with the potential to transition into a permanent part-time role in the future.

Your duties will include – providing exceptional customer service to referrers; handling referrals and scheduling bookings; billing patient accounts and submitting online claims to Medicare; report distribution and liaising with other imaging/pathology providers to source outside reports; ensuring all patient information is up-to-date and accurately recorded; and liaising effectively with patients, medical professionals, referring practitioners, and internal teams.

About You / Selection Criteria

- Previous radiology / imaging experience with administration / referrals / bookings





- Personable and patient friendly with an empathic and attentive personality

- Demonstrated high attention to detail and able to follow work procedures and processes

- Willingness and ability to learn and complete new tasks and the flexibility to embrace changes

- Sound knowledge of medical terminology

- Excellent time management skills & the ability to prioritise workload under pressure

- High level professional, efficient and effective communication and interpersonal skills

- Very strong computer literacy skills using Word, Excel, Outlook (monitoring multiple email inboxes)

- Medical software experience, including proficiency with patient management systems such as WebPAS and Genie, as well as a Radiology Information System (RIS) such as Karisma, Promedicus, CRIS or other similar systems

This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced setting and is committed to delivering exceptional service. You will be part of a team that are passionate about what they do and the difference that they make every day.

Some Benefits of Working at WPH include:

- Diverse and inclusive workplace culture with supportive management

- Great work/life balance – no weekends or public holidays enjoy time off during Xmas/New Year close down period

- Close proximity to public transport and easily accessible on-street car parking

- Access to a range of health & well-being initiatives, staff discounts and benefits

Everyone who joins Western Private Hospital –




- Must provide a National Police Check conducted within the previous 6 months and evidence of Australian Residency / Full Working Rights such as Australian passport, birth certificate, citizenship or VEVO/Visa Grant Details (No Sponsorship available)

- Must have yearly Influenza vaccination (subject to reasonable exemptions per WPH policy) and provide proof of immunisation against, or immunity to, infectious diseases as required per the Health Services Act 1988 (Vic)

For more information about WPH please visit our website at www.westernprivatehospital.com.au

APPLICATIONS CLOSING DATE: 9th November 2026 (or earlier if position is filled)

Submit your application via *****@westernprivate.com.au

All applications must include the following information so we can assess your suitability =>

your current CV / Resume and a covering letter (maximum of one page) detailing your reasons for applying for this position; and why your skills, experience and personal qualities make you the best person for the role.

WPH is committed to a diverse and inclusive workplace and to ensuring a safe environment for children and young people. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA community and people with disability to apply.

NOTE:

Should suitable candidates be identified, shortlisting and interviews may commence prior to the advert closing so early applications are encouraged.

Due to high volume of applications, only successful applicants shortlisted for interviews will be contacted.

We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.

📌 Medical Imaging Bookings/Reception (PET Centre) (Footscray)
🏢 Western Private Hospital
📍 Footscray