About the role:

As a Support Coordinator with us, you’ll play a vital role in supporting people during some of the most vulnerable moments in their lives. You’ll provide timely, compassionate, non-clinical psychosocial support to individuals who have attempted suicide or are experiencing a suicidal crisis helping them feel heard, safe, and connected.

About the program: Through our Way Back program, you’ll deliver up to three months of proactive, trauma-informed outreach. Working alongside each person, you’ll co-create practical safety and support plans tailored to their needs and connect them with the right clinical and community services to support their recovery journey.

Hours and location: The role is part-time at 30 hours per week and based in Coffs Harbour. The role is hybrid with a mixture of office-based work, working from home, and work in the community. It operates across the program’s footprint working in between Coffs Harbour, Grafton and surrounds, and a vehicle is available from a central location for work in the community.

The role is funded until 30th June 2027 with potential for extension.

$$$: This role will be remunerated at SCHCDS Level 3 $40-43ph with access to salary packaging to potentially increase your take home pay by another 5k.

Find out more: For a position description, see Job Opportunities | Join Our Team - Apply Now — The Buttery For any other queries, please contact *****@buttery.org.au

How to apply: Please email your resume and cover letter to *****@buttery.org.au

You will be a great fit for this role if you meet the selection criteria below. To help us get to know you, please address each of the criteria in your cover letter, using each criterion as a separate heading. We encourage you to share examples of your experience, achievements and approach to supporting people in their recovery journey.

1.



Tertiary qualifications at diploma level or higher in an AOD, Social work, psychology, or Mental Health field.

1. Current driver's licence, a satisfactory Criminal Record Check and Working with Children Check

1. Two years’ work experience in a community services, welfare, or mental health field with experience in the delivery of mental health support and/or a suicide prevention service

1. Demonstrated experience providing case management for persons with complex support needs and providing trauma-informed care for suicide crisis

Cover letters that address all criteria above will be best placed to progress through the selection process.

Applications close: We will be processing applications as they arrive and will make offers as soon as a suitable applicant is found.

Why you’ll love working with us

We support our staff with generous work conditions and benefits - whether its ways to make money go further, a great work culture, or opportunities to develop skills. The Buttery’s reward package includes:

- Flexible Working Solutions: We support your work-life balance with flexible working arrangements.

- Extra Annual Leave: Enjoy two additional weeks of annual leave (pro rata) to spend more time on holiday.

- Career Growth: Explore internal opportunities to transfer and work in other programs.

- Professional Development: Benefit from ongoing training and development opportunities.

- Supportive Environment: Access to our Employee Assistance Program and to external clinical supervision for direct service staff





- Salary Packaging Benefits: Increase your take-home pay by 6-12% with ATO-approved incentives, allowing you to allocate up to $15,899 of tax-free salary towards your mortgage, rent, loans, credit card, or school fees.

- Salary Packaging Meal and Accommodation Card: Receive a $2,650 card for meals and accommodation.

- Convenient Packaging Options: Package your costs for smartwatches, EarPods, skilled memberships or a novated vehicle lease.

About us: The Buttery is a not-for-profit charitable organisation established in 1973.Through residential and community-based programs, we specialise in the treatment of alcohol and other drug dependence and mental health conditions. Our programs are evidence-based, best-practice and informed by the latest research into recovery. We never stop believing in change for the better, and we consistently work to improve the lives of the people we support.

We operate from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Yaegl, Dunghutti and Birpai lands.

If you are planning to move for this role The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW.

Local

Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community. Learn more at www.nsw.gov.au/welcomeexperience The Buttery recognises the benefits that diversity and inclusion bring, and encourages people from all backgrounds, abilities and identities to apply to our vacancies. Aboriginal and Torres Strait Islander people and CALD and LGBTIQASB+ community members are encouraged to apply. We are proud to have active RAP and Rainbow groups. We support lived experience and neurodiversity.

📌 Mental Health Support Coordinator - The Way Back (Coffs Harbour) (Port Macquarie)
🏢 The Buttery
📍 Port Macquarie