About the role

We are seeking an experienced NDIS Support Coordinator to join WA Remote Support Coordination on a full-time basis in Geraldton, WA. This is a pivotal role within our organisation, where you will play a critical part in supporting participants to navigate and maximise their National Disability Insurance Scheme (NDIS) advantages. As a Support Coordinator, you will be the key point of contact for NDIS participants, helping them understand their plans, connecting them with appropriate services, and ensuring they receive the support they need to achieve their goals and maintain independence.

What you'll be doing

- Conducting comprehensive assessments of participant needs and developing individualised support coordination plans aligned with NDIS objectives
- Building strong relationships with participants and their families, providing ongoing support and guidance throughout their NDIS journey
- Liaising with service providers, health professionals and community organisations to facilitate appropriate service connections and referrals
- Assisting participants with understanding their NDIS plans, budgets and available supports, and helping them make informed decisions
- Monitoring participant progress against plan goals and outcomes, and adjusting coordination strategies as needed
- Maintaining accurate and timely documentation, including support coordination plans, progress notes and participant records
- Advocating on behalf of participants to ensure their rights are respected and their voices are heard within the NDIS system
- Collaborating with the broader support coordination team to share best practice and ensure consistent service delivery




- Attending training and professional development to maintain current knowledge of NDIS legislation, policy and sector developments

What we're looking for

- Current NDIS Support Coordinator registration or eligibility to register with the NDIS Quality and Safeguards Commission
- Substantial experience working within disability support services, aged care or community services sectors
- Demonstrated knowledge of the NDIS framework, participant planning processes and support coordination practices
- Strong communication and interpersonal skills, with the ability to engage compassionately with participants, families and service providers
- Excellent organisational and time management abilities, with capacity to manage multiple participants and competing priorities
- Proficiency in using computer systems and databases, with strong written and verbal communication skills
- A person-centred approach to support, with genuine commitment to enabling participant choice, control and independence
- Current NDIS qualifications and relevant Working with Children/Vulnerable People checks
- Tertiary qualification in social work, disability studies, community services or related field is highly valued Metropolitan applicants need not apply
- Experience working in regional or remote communities is essential.





What we offer WA Remote Support Coordination is committed to creating a supportive and inclusive work environment where our team members can thrive.

We offer competitive remuneration, professional development opportunities and access to training programs that will support your career growth within the disability and aged care sector. We recognise the importance of work-life balance and provide flexible working arrangements where possible. Our workplace culture values collaboration, respect and a genuine commitment to making a positive difference in the lives of people with disability.

About us

WA Remote Support Coordination is a leading provider of disability support services across regional Western Australia. We are passionate about empowering individuals with disabilities to live fulfilling, independent lives and to participate meaningfully in their communities. Our mission is to provide high-quality, person-centred support coordination services that respect participant autonomy, promote social inclusion and facilitate access to the services and supports participants need.

We work closely with participants, their families, service providers and community stakeholders to create a cohesive support network. Our values of integrity, accountability and compassion guide everything we do, and we are committed to supporting our staff to deliver excellence in service delivery.

Apply now

If you are a dedicated professional with a passion for supporting people with disabilities and believe you would be an excellent fit for this role, we would like to hear from you. Please submit your application including a cover letter and resume outlining your relevant experience and qualifications.

📌 NDIS Support Coordinator (Geraldton)
🏢 WA Remote Support Coordination
📍 Geraldton