Make Every Patient Journey Matter Join Metro South Health’s CAREPACT team as a Nurse Navigator and help improve healthcare outcomes for older people living in residential aged care. Lead coordinated, person-centred care, build strong partnerships and help residents access the right care at the right time. About This Role Your new role: Role As a CAREPACT Nurse Navigator, you will play a key role in improving healthcare access and outcomes for residents of residential aged care homes. You will:

- Coordinate person-centred care across hospitals, residential aged care homes, GPs and community services.
- Support early intervention, timely referrals and alternatives to avoidable emergency department presentations.
- Build team-oriented partnerships to improve continuity of care and reduce service fragmentation.
- Empower residents, families and carers through education, advocacy and shared decision-making.

About You You are an experienced Registered Nurse with advanced clinical judgement, a passion for aged care and the leadership skills to bring people and services together. You thrive in a collaborative environment and are committed to delivering safe, compassionate and evidence-informed care that makes a meaningful difference. You will have:

- Demonstrated knowledge and experience in gerontology, complex care coordination and autonomous clinical decision-making.
- Ability to build trusted relationships with residents, families, carers and multidisciplinary healthcare teams.
- Skills in leading practice improvements, strengthening partnerships and developing effective care pathways.
- Experience using clinical data,



research and quality improvement strategies to enhance patient outcomes and service delivery.

Check out our quick tips and application essentials! What We Can Offer You

- We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
- We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
- We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About Us The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.



We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together .

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

📌 Nurse Navigator - CAREPACT (South Brisbane)
🏢 South West Hospital and Health Service
📍 South Brisbane