About us The BCMA is a performing arts tuition and production centre offering music, dance and drama tuition to students from pre-school to retirees.

Tasks & responsibilities

- General office operations and processes including processing enrolments, maintaining schedules and rosters, and customer service.
- Introducing new families to BCMA, its services, facilities and teachers.
- Handling enquiries from prospective students and coordinating lessons with most appropriate teachers.
- Communications, scheduling & basic accounting.
- Accounts receivable/payable
- Oversee the instructors' lesson record sheets and manage daily class and private lesson schedules.
- Coordinate certain elements of theatre productions with an emphasis on coordination and rostering of volunteers.
- Work closely with families, staff, students, teachers & external organisations to ensure satisfaction and a high standard of service and communications.

Qualifications & experience

- Exceptional customer service in an extremely busy environment. Experience & maturity necessary.
- Minimum 3-4 years of customer service experience in a busy environment required.
- An ability to communicate in a positive and friendly manner with all involved including teachers, students,



staff, volunteers and families.
- Proficient use of the English language in both aural and written communications. Ability to proofread and edit preferred.
- An ability to work both independently & as part of a team. Initiative to see requirements and to carry these out.
- Effective time management and extreme organisation. An ability to follow-through to completion of all tasks is imperative.
- Computer competence and accounting skills including Microsoft (particularly Excel), MYOB, Canva, JotForm and more.
- Intermediate level proficiency in Microsoft Excel formulas and functions is required.
- Intermediate level proficiency in MYOB accounting software required.
- Meticulous attention to detail in every aspect.
- Business Management including accounting qualifications preferred.

This is a maternity leave cover position with an expected duration of 6-9 months. Permanent parttime or fulltime work may be offered to the right person at the completion of this period. APPLICATIONS CLOSE 5PM Tuesday, November 3rd, 2026

PLEASE SEND A COVER LETTER AND RESUME to:

[email protected]

📌 Office Administration & Productions Coordinator Maternity Leave Cover (Ballarat)
🏢 BCMA - Ballarat Centre of Music and the Arts
📍 Ballarat