About the role

MaxSil makes a high performance silicon soil amendment that helps Australian farmers grow more and waste less fertiliser. The role supports the sales and operations team across accounts receivable (invoicing, chasing payments, keeping debtors tidy), accounts payable (working with external bookkeepers, matching bills, resolving queries), freight and logistics (booking deliveries, tracking orders, updating customers on where their bags are), customer enquiries by phone and email, and general office tasks (supplies, post, suppliers). You will also make friendly check in calls with growers ahead of planting using information from agronomists, and organise and schedule social media and marketing content.

Our processes exist but are not fully documented; you will tighten them up and make them run like clockwork.

Key responsibilities

- Manage accounts receivable including invoicing, chasing payments, and maintaining debtor records
- Handle accounts payable by working with external bookkeepers, matching bills, and resolving queries
- Book deliveries, track orders, and update customers on freight and logistics status




- Respond to customer enquiries by phone and email
- Manage general office tasks including supplies, post, and supplier coordination
- Make friendly check in calls with growers ahead of planting using agronomist information
- Organise and schedule social media and marketing content
- Document and improve existing processes to streamline operations

About you

- Proven office administration, accounts or operations support experience
- Confident with Xero (preferred) and able to learn a CRM (Pipedrive)
- Natural communicator, equally comfortable with farmers and freight companies
- Organised, calm under pressure
- Fixes messy processes without being asked
- Agricultural, freight or small business background a bonus

About us MaxSil makes a high performance silicon soil amendment that helps Australian farmers grow more and waste less fertiliser. Demand is growing quick, and our sales and operations team need someone to take the office off their plate.

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