About us

Capital Transport is Australia's largest privately owned courier and taxi truck network, delivering trusted transport solutions to businesses nationwide. We connect customers with a vast network of professional drivers to move goods efficiently and reliably.

Benefits

- Supportive and inclusive team culture.
- Monday to Friday roster (9:30am – 6:00pm).
- Public Holidays off.
- Career development and progression opportunities.
- Performance-based incentives.
- Onsite parking.
- Casual Fridays.
- Social Club events and team activities.
- Stable full time employment with a growing national company.

About the role As an Operations Officer, you will play a critical role in ensuring the smooth day-to-day operation of our courier services. You will work closely with customers, subcontractor drivers, and internal teams to coordinate deliveries, resolve issues, and maintain outstanding service standards. This position requires a proactive mindset, excellent communication skills, strong attention to detail, and the ability to remain calm under pressure.

Key responsibilities

- Monitor and manage live delivery jobs throughout the day.




- Build and maintain strong relationships with customers and subcontractor drivers.
- Provide timely updates and solutions to customer enquiries.
- Investigate service issues and communicate same-day resolutions.
- Coordinate and manage high volumes of inbound and outbound calls.
- Assist with operational reporting and administration tasks.
- Support continuous improvement initiatives within the operations team.

About you

- Exceptional communication and relationship-building skills.
- Strong problem-solving and decision-making abilities.
- High attention to detail and organisational skills.
- Ability to multitask and prioritise effectively in a fast-paced environment.
- Confidence working with multiple systems and technologies.
- A positive attitude and strong team-oriented approach.
- Ability to work autonomously and take ownership of tasks.

Apply Now If you're looking to build a rewarding career with a market-leading transport company and enjoy working in a dynamic team environment, we'd love to hear from you.

Apply today and become part of the Capital Transport success story. ??

📌 Operations Officer - Couriers (Perth Airport)
🏢 Capital Transport WA
📍 Perth Airport