/n Summary: /n As a Customer Service Assistant at Otto’s Market Precinct, you will play a vital role in delivering exceptional service to our customers in the hospitality and catering industry. Thi casual position is perfect for individuals looking to gain entry-level experience while contributing to a vibrant team environment. Your efforts will directly enhance customer satisfaction and support the overall success of our market precinct. /n Responsibilities: /n /n
- Greet and assist customers in a friendly and professional manner.
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- Handle customer inquiries and resolve issues promptly.
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- Maintain cleanliness and organisation of the service area.
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- Assist with food and beverage preparation as required.
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- Process transactions accurately and efficiently.
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- Support team members in daily operations and tasks.
/n /n Qualifications: /n /n
- No formal education required; however, GCSEs in English and Mathematics are advantageous.
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- Previous experience in a customer service role is preferred but not essential.
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- Robust communication and interpersonal skills.
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- Ability to work in a fast-paced environment and handle multiple tasks.
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- Basic knowledge of food safety and hygiene practices is a plus.
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📌 Otto's Market Precinct - Customer service assistant (Townsville)
🏢 Ottos Group
📍 Townsville
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