Part-Time Medical Receptionist / Administration – Allied Health

Doveston Health – Morayfield, QLD

Part-Time | $28–$30 per hour + super

2–3 days per week initially, progressing to full-time hours in the New Year

About Doveston Health

Doveston Health is a growing multidisciplinary allied health clinic located in Morayfield.

Our team provides Physiotherapy, Exercise Physiology, Podiatry, Dietetics and Diabetes Education services to a broad range of patients across private, Medicare, NDIS, DVA, Home Care Package, WorkCover and other funding streams.

We pride ourselves on providing a professional, friendly and supportive experience from the moment a patient first contacts our clinic.

We are now looking for an organised, personable and proactive Medical Receptionist / Administration team member to join our growing team.

About the Opportunity

This position will initially be approximately 2–3 days per week on a permanent part time basis, providing the successful applicant with an opportunity to learn our systems, our patients and the day-to-day operations of Doveston Health.

In the New Year, the position will increase to full-time hours to provide maternity leave coverage for an existing member of our administration team.

For the right person, the chance does not necessarily end there.

If the successful applicant demonstrates exceptional ability, reliability, initiative and a strong fit within our team, there will be an opportunity for the position to transition into a permanent full-time role moving forward.

We are therefore looking for someone who is interested in more than simply filling a reception position. We want someone who can grow into the role, take ownership of their responsibilities and potentially become a long-term member of the Doveston Health team.

The Role

This is a varied front-of-house and administration position supporting our patients, practitioners and management team.

Your responsibilities will include





- Greeting patients and providing a welcoming front-of-house experience
- Answering incoming calls and responding to patient enquiries
- Booking, rescheduling and managing appointments
- Managing practitioner diaries and assisting with efficient scheduling
- Processing new patient referrals
- Following up patients regarding appointments, referrals and required information
- Managing clinic emails and correspondence
- Processing payments, billing and invoicing
- Assisting with Medicare, DVA, NDIS, WorkCover, Home Care Package and private patient administration
- Maintaining patient documentation and records
- Communicating with referrers, support coordinators, case managers and other stakeholders
- Supporting patient recalls and rebooking processes
- Assisting practitioners and management with general administrative tasks
- Helping maintain an organised, efficient and professional clinic environment

About You We are looking for someone who is:

- Friendly, approachable and confident communicating with people
- Professional both face-to-face and over the phone
- Highly organised with strong attention to detail
- Reliable, punctual and accountable
- Comfortable managing multiple priorities
- Confident using computers and learning new software
- Proactive and willing to take initiative
- A strong communicator
- Comfortable working both independently and as part of a team
- Willing to learn and take on additional responsibility as they develop within the role

Experience Previous experience in allied health, medical reception or healthcare administration would be highly regarded, particularly experience with:

- Medical or allied health reception




- Practice management software such as Cliniko
- Medicare
- NDIS
- DVA
- WorkCover
- Home Care Packages
- Healthcare billing and invoicing

However, healthcare experience is not essential. We are happy to train the right person if they demonstrate excellent communication skills, reliability, initiative and the ability to learn quickly.

Hours & Career Progression The position will initially involve approximately 2–3 days per week.

The successful applicant must have the ability to increase to full-time hours in the New Year while providing maternity leave coverage for an existing team member.

Following the maternity leave period, an exceptional performer may be offered an ongoing permanent full-time position.

This provides a genuine opportunity to establish yourself within Doveston Health and potentially build a long-term career as the clinic continues to grow.

Remuneration

$28.00–$32.00 per hour + superannuation, depending on experience and suitability for the role.

What We Offer

- Genuine pathway from part-time to full-time employment
- Potential for an ongoing permanent full-time position
- Supportive multidisciplinary team environment
- Comprehensive training and support
- Exposure to multiple areas of allied health administration
- Opportunity to develop greater responsibility over time
- Modern allied health clinic environment
- Free onsite parking
- Opportunity to grow alongside an expanding healthcare business

How to Apply Please submit your resume together with a short cover letter outlining:

- Your relevant experience
- Your current availability
- Your ability to increase to full-time hours in the New Year
- Why you believe you would be a good fit for Doveston Health

We are looking for someone who wants to become a valued member of our team, learn the role thoroughly and contribute positively to the continued growth of Doveston Health. Pay: $28.00 – $32.00 per hour

Work Location: In person

📌 Part-Time Administration / Reception – Allied Health (Morayfield)
🏢 Doveston Body Concepts
📍 Morayfield