11 Oct
|
Recognized
|
Perth
Join TASOCS – Specialists in Heavy-Duty Cooling Systems
TASOCS is a leading Australian specialist in the repair, refurbishment and manufacture of industrial heat transfer equipment, specialising in shell & tube style heat exchangers. We support customers across the oil & gas, mining, construction, marine, power generation, Defence and general industrial sectors, delivering innovative & high-quality solutions.
We are seeking an experienced and customer-focused Parts Interpreter to support our sales, workshop, and production teams by coordinating parts enquiries, quotations, sales orders, inventory, and customer deliveries. This role plays a critical part in ensuring smooth operations & maintaining high customer satisfaction.
About the Role
As a key member of our operations team, you will be responsible for interpreting customer requirements, coordinating with relevant people & departments, and managing service-related enquiries for a wide range of heat exchangers and cooling systems.
Reporting to the Commercial Manager, your responsibilities will include:
- Interpreting and responding to customer parts enquiries via phone and email
- Coordinating end-to-end job processes including but not limited to:
- Preparing quotations and processing customer orders
- Liaising with customers, suppliers and workshop personnel regarding parts availability and lead times
- Supporting inventory control, stock replenishment and cycle counts
- Assisting with purchasing and supplier management activities
- Preparing cost reconciliations & invoicing
- Coordinating freight and dispatch requirements
- Maintaining accurate records within the ERP system
- Providing exceptional service to customers across the mining, marine, oil & gas, defence and industrial sectors
- Working closely with production and engineering teams to ensure efficient job completion
About You To be successful in this role, you will have:
- Previous experience as a Parts Interpreter, Internal Sales Coordinator, Parts Advisor, Service Advisor or similar role
- Experience within manufacturing, mining, heavy vehicle, diesel, industrial, marine or engineering environments
- Strong mechanical aptitude and ability to understand technical drawings, assemblies and component specifications (where required)
- Excellent customer service and communication skills
- Strong computer skills, including ERP systems and Microsoft Office
- High attention to detail and accuracy
- The ability to prioritise workloads and manage multiple tasks simultaneously
- A proactive, team-oriented approach
What We Offer
- Full-time permanent position
- Market-competitive salary based on experience
- Opportunity to learn about a wide variety of industrial cooling solutions
- Supportive team environment
- Stable and growing Australian business
- Career development opportunities
Why TASOCS? At TASOCS, we are recognised for our technical expertise in heavy-duty cooling systems. We invest in our people, and offer the opportunity to develop skills that are highly valued across mining, oil & gas, industrial, Defence and marine industries.
Apply now with your resume and join the TASOCS team.
📌 Parts Interpreter (Perth)
🏢 Recognized
📍 Perth