/n Summary: /n As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to gain valuable experience while contributing to a friendly and dynamic team environment. /n Responsibilities: /n /n

- Greet customers warmly and assist them with their orders

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- Provide information about menu items and specials

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- Handle customer inquiries and resolve any issues promptly

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- Maintain cleanliness and organisation of the service area

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- Process transactions accurately and efficiently

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- Assist in food preparation and presentation as needed

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- Collaborate with team members to ensure smooth operations

/n /n Qualifications:



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- No formal education required; a passion for customer service is essential

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- Previous experience in a customer service role is an advantage but not mandatory

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- Strong communication and interpersonal skills

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- Ability to work in a fast-paced environment

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- Basic numeracy skills for handling transactions

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- Flexibility to work diverse hours, including evenings and weekends

/n /n Customer Service (Phone/Counter) /n A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week. /n /n

📌 Pizza Riveria - Customer Service assistant (Townsville)
🏢 Ottos Group
📍 Townsville