Program Administrator — Veterans Affairs & Respite Care

Alpha Medical Center

Location: [Kalgoorlie, WA]

Job type: [Full-time]

Pay: [$ 70K-80K AUD/year]

Alpha Medical Center is seeking a compassionate, organized Program Administrator to coordinate services for veterans and patients receiving respite care. This role supports smooth day-to-day program operations, helps patients and families navigate services, and works closely with clinical staff, community partners, and veterans’ organizations.

Key responsibilities

- Coordinate daily administrative operations for veterans’ services and respite care programs.
- Help veterans, patients, and families understand program services, eligibility requirements, and referral options.
- Coordinate referrals, admissions, appointments, and transitions in collaboration with clinical and support teams.
- Maintain accurate, confidential patient and program records in accordance with applicable privacy and documentation requirements.
- Communicate with patients, families, caregivers, VA representatives, community organizations, and other service providers.
- Track program activity, service utilization, and outcomes; prepare reports for leadership and relevant partners.
- Support compliance with organizational policies, contracts, and applicable regulatory requirements.
- Assist with program budgets, scheduling, purchasing, and resource coordination as assigned.
- Identify operational challenges and recommend improvements to service access and quality.
- Help develop and maintain program procedures,



staff guidance, and patient-facing information.
- Promote respectful, person-centered services that recognize veterans’ experiences and the needs of patients and caregivers.

Qualifications
- Experience in program administration, healthcare, social services, care coordination, or a related field.
- Solid organization, communication, recordkeeping, and problem-solving skills.
- Ability to handle sensitive information with discretion.
- Familiarity with veterans’ services, respite care, or community-based healthcare is an asset.
- Proficiency with standard office software and electronic recordkeeping systems.
- Relevant education, certifications, and experience, Year 12 (at least) of highest education attainment
- In date BSL/CRP Certificate
- Excellent computer/AI literacy, Proficiency in Microsoft/excel programs
- At least one year experience in health care and related industry

How to apply Submit your résumé and a brief cover letter through Indeed. Please include any relevant experience supporting veterans, patients, or caregivers.

Alpha Medical Center is an equal opportunity employer.

Pay: $70,000.00 – $80,000.00 per year

Benefits

- Visa sponsorship

Education:
- High School (Year 12) (Preferred)

Experience:
- Healthcare management: 1 year (Preferred)

Language:
- Proficiency in English Language (Required)

Licence/Certification:
- Full Driver Licence (Preferred)

Work Authorisation:
- Australia (Preferred)

Work Location: In person

📌 Program Administrator (Kalgoorlie - Boulder)
🏢 Alpha medical center kalgoorlie
📍 Kalgoorlie - Boulder