Key Responsibilities

Delivery Management

- Lead end-to-end delivery of projects and programs across the application development lifecycle.

- Ensure delivery commitments are achieved with respect to scope, schedule, cost, and quality.

- Manage project plans, milestones, dependencies, and deliverables.

- Oversee Agile, Scrum, Waterfall, or Hybrid delivery methodologies.

- Drive release planning, deployment, and transition activities.

Client & Stakeholder Management

- Build and maintain strong relationships with client stakeholders.

- Act as the primary escalation point for delivery-related issues.

- Conduct regular governance meetings, project reviews, and steering committee discussions.

- Communicate project status, risks, and mitigation plans to stakeholders.

- Ensure high levels of customer satisfaction and service excellence.

- Financial Management

- Manage project budgets, revenue forecasts, and cost controls.

- Monitor project profitability and resource utilization.





- Track billing milestones and support invoicing activities.

- Identify opportunities for revenue growth and operational efficiencies.

- Ensure financial targets and contractual obligations are achieved.

- Resource & Team Management

- Lead and manage project managers, scrum masters, technical leads, and delivery teams.

- Drive workforce planning and resource allocation.

- Support employee development, coaching, mentoring, and performance management.

- Foster a cooperative and high-performance work environment.

- Manage succession planning and talent development initiatives.

- Risk & Issue Management

- Identify and proactively manage project risks and issues.

- Develop mitigation and contingency plans.

- Escalate critical risks to senior leadership as required.

- Maintain RAID logs and delivery governance artifacts.

- Ensure business continuity and operational resilience.

📌 Program Manager (Sydney)
🏢 Nityo Infotech
📍 Sydney