Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

This role is responsible for managing the various component processes required to ensure the successful delivery of medium to large scale projects to Vocus Wireless and private LTE customers.

Responsibilities Manage the successful delivery of medium to large scale projects to Vocus customers

Ensure a high level of customer service is provided to all Vocus customers through the provisioning process

Work with stakeholders across the business including sales, presales, wireless engineering, and 3rd party contractors

Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

Create and maintain a high standard of professional project documentation – appropriate to the scale, complexity and risk of the project

Follow documented project management processes for the delivery of all projects

Provide a single point of contact for Project enquires, issues and escalations

Where required, provide coaching, mentoring and guidance to support Project Co-ordinators





Assist with the continual improvement of processes within the Customer Delivery PMO Team, Service Delivery & Support and across Vocus, where appropriate

Assist in supporting/mentoring colleagues within the Customer Delivery PMO Team or wider Service Delivery, where appropriate

Productivity – maintaining a ‘quantity’ of work output in line with expectations set by Team Lead and Manager

Quality - maintaining a ‘quality’ of work in line with expectations set by Team Lead and Manager. This will be directly driven by project management guidelines and will be measured via scheduled 6 monthly and ad hoc (when required) Project Health Checks.

Requirements Minimum of 3 years’ experience in Telecommunications industry

Experience working with sales, presales, engineers

Professionally recognized qualification in Project Management is preferred.

Excellent written and verbal communication skills

Experience with wireless and LTE networks deployment and project management The ability to build and maintain robust working relationships internally and externally

Outstanding commitment to customer service and delivering an exceptional customer experience (for internal and external customers)

Well-developed relationship building and relationship management skills

Well-developed problem-solving skills.

📌 Project Manager (Melbourne)
🏢 VOCUS
📍 Melbourne