Property Portfolio Manager

Ray White Parramatta Group

Ray White Parramatta Group is a well-established and forward-thinking real estate business committed to delivering exceptional results for our clients through a combination of proven property management practices, innovative technology and a proactive, solutions-focused approach.

With a strong focus on service excellence, professional development and continuous improvement, we are committed to building high-performing teams and delivering outstanding outcomes for landlords and tenants alike. As our business continues to grow, we are seeking a motivated, organised and client-focused Property Portfolio Manager to join our dynamic Property Management team.

About the Role

As a Property Portfolio Manager, you will be responsible for managing a residential property portfolio while building and maintaining strong relationships with landlords, tenants and tradespeople. You will play an important role in protecting our clients' investments, maintaining compliance and ensuring the smooth day-to-day management of properties.

The ideal candidate will demonstrate exceptional attention to detail, strong communication skills, sound judgement and the ability to manage competing priorities in a fast-paced environment. We are looking for someone who takes ownership of their responsibilities, approaches challenges proactively and is committed to delivering a consistently high standard of service.

Key Responsibilities

Client & Relationship Management

- Build and maintain professional relationships with landlords, tenants and tradespeople.

- Provide timely, clear and professional communication.

- Deliver a high standard of customer service while protecting our clients' interests.

- Proactively manage enquiries, concerns and property-related matters.

Portfolio Management & Compliance





- Oversee the day-to-day management of a residential property portfolio.

- Coordinate maintenance, repairs, inspections, lease renewals and other property management activities.

- Monitor deadlines and ensure tasks are completed accurately and within required timeframes.

- Maintain accurate records and follow relevant legislation, regulations and internal procedures.

Problem-Solving & Accountability

- Take ownership of portfolio responsibilities and follow matters through to resolution.

- Identify potential risks, address issues proactively and implement practical solutions.

- Manage competing priorities effectively while maintaining attention to detail.

- Demonstrate maturity, initiative and sound professional judgement.

Innovation & Continuous Improvement

- Embrace technology and modern property management practices.

- Contribute ideas to improve workflows, efficiencies and the client experience.

- Adapt to changing business needs and support a culture of accountability and continuous improvement.

Training & Career development

- Access ongoing training, coaching and mentoring.

- Develop your industry knowledge and professional capabilities.

- Work collaboratively with management and colleagues to achieve individual and team objectives.

Technology & Systems

- Utilise cloud-based property management systems, including Ailo CRM, to manage workflows, communication and portfolio activities.

- Maintain accurate system records and ensure tasks,



follow-ups and compliance requirements are actioned appropriately.

What We Offer

- A supportive and professional team environment.

- Ongoing training, coaching and development opportunities.

- Access to modern technology and cloud-based property management systems.

- Opportunities to contribute ideas and improve business processes.

- A solid focus on professional growth, accountability and service excellence.

- A Monday-to-Friday working environment, with no weekend work required.

About You To be successful in this role, you will ideally have:

- Previous experience in residential property management.

- A current NSW Certificate of Registration or Class 2 Real Estate Licence, as applicable to your experience and responsibilities.

- A current Australian driver's licence.

- Exceptional attention to detail and strong organisational skills.

- Excellent written and verbal communication skills.

- A proactive, flexible and solutions-focused approach.

- The ability to prioritise workloads, meet deadlines and manage competing demands.

- A high level of professionalism, maturity and accountability.

- A genuine commitment to client service and positive working relationships.

- Confidence using technology and a willingness to learn new systems.

Join Ray White Parramatta Group

If you are an energetic, organised and forward-thinking property professional who takes pride in delivering exceptional service, we would love to hear from you.

Join a team that values professionalism, collaboration, continuous improvement and the opportunity to build a rewarding career in real estate.

To apply, please submit your resume and a cover letter outlining your relevant experience, skills and suitability for the role.

For a private and confidential discussion, please contact Sara directly via email at *@raywhite.com.

📌 Property Management in Real Estate (Parramatta)
🏢 Ray White
📍 Parramatta