Want to put your quality expertise to work, with balance? We’re looking for a part-time Quality Associate to help keep a pharmaceutical and medical warehouse audit-ready and compliant. You’ll support our Quality Manager across audits, deviations, CAPAs and training. You’ll also have real influence on how quality runs day to day. If you know GDP/GWP inside out and like turning data into action, we’d like to hear from you.

What you’ll do

- Write and review controlled documents, deviations, CAPAs, customer complaints and change controls to GWP/GDP standards
- Flag major or critical risks to the Quality Manager
- Conduct internal audits, and support external audits, including agendas, reports and responses
- Review logbooks and forms for completeness and Good Documentation Practice
- Facilitate investigations, root cause analysis and action plans with the operations team
- Report on close-out rates and quality trends, such as temperature data, at quarterly quality meetings
- Train staff in quality procedures, build training materials and manage the training matrix




- Help develop and document qualification and validation activities
- Onboard contractors on quality and safety requirements
- Support continuous improvement across the operation

What you’ll bring

- At least 4 years’ experience in the therapeutic goods industry
- cGMP, GWP or GDP certification
- Working knowledge of the Australian Code of Valuable Wholesaling Practice and ISO 9001:2015
- Experience with deviations, CAPAs, change controls and internal audits
- Strong writing skills and attention to detail
- Confidence to train others and escalate compliance concerns
- Experience with controlled drugs and cold chain (highly regarded)

Requirements

- A clear National Police Check, renewed annually

Why join us

- A part-time role with real impact on quality and compliance
- Meaningful work that gets medicines and medical supplies where they’re needed
- A supportive, collaborative team

📌 Quality Associate (Dandenong)
🏢 Smartways Logistics Holdings
📍 Dandenong