About us

Transparent Medical Imaging is a leading provider of medical imaging services, committed to delivering high-quality diagnostic imaging with a focus on transparency, patient care and clinical excellence. We pride ourselves on maintaining robust relationships with patients, referring physicians and our dedicated team members. Our mission is to provide accessible, reliable and innovative imaging solutions that support better health outcomes for our community.

About the role

We are seeking a reliable and personable Radiology Receptionist to join our team at our St Kilda VIC location on a regular casual basis - Wednesday only currently. This is a front-of-house position that plays a vital role in creating a welcoming and efficient experience for our patients and referring healthcare professionals. As a Radiology Receptionist, you will be the first point of contact for patients attending our imaging centre, and your professionalism, warmth and organisational skills will directly impact patient satisfaction and the smooth operation of our clinic.

This role requires flexibility and the ability to work varying hours as part of our casual staffing arrangement.

Key responsibilities

- Greeting patients warmly upon arrival and ensuring they feel comfortable and welcomed at our facility
- Registering patients accurately into our systems and collecting relevant medical history and insurance information
- Answering incoming telephone enquiries from patients, referring doctors and other healthcare professionals in a professional and helpful manner
- Scheduling and confirming imaging appointments, ensuring accurate booking details and communicating any necessary pre-examination instructions to patients
- Processing patient payments and managing billing inquiries with courtesy and accuracy




- Maintaining confidentiality and complying with privacy regulations, including HIPAA and Australian privacy legislation
- Managing patient files and medical records in an organised and secure manner
- Coordinating with imaging technologists and radiologists to ensure smooth patient flow through the department
- Assisting with general administrative tasks including filing, data entry and maintaining appointment schedules
- Addressing patient concerns and complaints professionally, escalating issues to management when necessary

What we're looking for

- Previous experience as a medical receptionist, healthcare receptionist or in a similar patient-facing administrative role within a healthcare setting is desirable but not essential.
- Strong organisational and time-management skills with the ability to prioritise multiple tasks in a busy environment
- Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse patient populations
- Proficiency with computer systems and medical practice management software; experience with imaging centre software is advantageous
- A professional and empathetic approach to patient interactions, with genuine care for patient comfort and experience
- Discretion and commitment to maintaining patient confidentiality and data security
- Ability to work flexibly on a casual basis,



including potential weekend or after-hours shifts
- Attention to detail and accuracy in data entry and record-keeping
- A positive attitude and ability to work collaboratively as part of a team
- Customer service experience in a professional environment
- Current Working With Children Check (if applicable to your state) is desirable

What we offer At Transparent Medical Imaging, we value our team members and strive to create a supportive and inclusive workplace. This casual role will is only available for Wednesdays currently. As operations change there will likely be more scope to increase hours in the future. We foster a culture of continuous learning and professional development.

Our team benefits from working in a modern, well-equipped facility with access to the latest imaging technology. We are committed to providing a respectful work environment where every team member feels valued and supported. We encourage open communication and welcome feedback from our staff.

Additionally, we offer competitive casual rates of pay, friendly team culture, and the opportunity to make a meaningful difference in patient care.

Apply now

If you are a friendly, organised and patient-focused individual with experience in medical reception, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for our team at Transparent Medical Imaging. Please include in your cover letter that you are available to work Wednesdays and are available to start immediately.

Please note we are a locally owned company and have been overwhelmed by the interest in previous recruiting campaigns, should you be unsuccessful we will do our best to contact you.

📌 Radiology Receptionist (St Kilda)
🏢 Transparent Medical Imaging
📍 St Kilda