At Quinn & Co. Eyecare, we are passionate about eye health and helping others see the world more clearly. We are currently seeking a friendly and outgoing individual to join our Echuca team as a full-time receptionist on a 12-month fixed-term contract to cover maternity leave.
While this is initially a 12-month maternity leave position, there may be an opportunity for ongoing part-time employment at the completion of the contract, depending on the needs of the practice at that time.
If you’re a self-motivated individual with exceptional customer service skills and a warm and welcoming manner, we want to hear from you! No optical experience is required, as all training will be provided on the job. For the right person, there will also be opportunities to develop additional skills within the optical industry, including eyewear and dispensing.
Company Overview
Quinn & Co. Eyecare is a growing independent optometry group dedicated to providing comprehensive eye health services and high-quality care to our valued patients. We pride ourselves on delivering personalised service and ensuring our patients have access to the latest optical technologies.
Our friendly and professional team is committed to creating a positive and comfortable environment for both our patients and our staff.
Job Responsibilities
- Meet and greet patients with a warm and welcoming attitude.
- Answer phones, book appointments and respond to emails.
- Assist with filing, scanning and other general administrative duties.
- Manage patient check-ins and coordinate patient flow to ensure smooth and efficient daily operations.
- Provide transparent and professional communication to patients regarding appointments, processes and general enquiries.
- Maintain accurate patient records and assist with data entry and administrative organisation.
- Support the team with day-to-day tasks to ensure the practice runs efficiently.
- Work collaboratively with optometrists and the wider practice team to provide a high standard of patient care.
- Learn and develop additional optical and dispensing skills as your knowledge and confidence grow.
Qualifications
- Previous experience in reception, customer service, retail or a similar people-focused role is ideal, but not essential.
- A genuine commitment to providing exceptional customer service.
- A positive, friendly and welcoming manner.
- Strong interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Strong attention to detail and organisational skills.
- The ability to manage multiple tasks and prioritise effectively.
- Enjoys the challenge of working in a fast-paced environment and can remain calm under pressure.
- A growth mindset and willingness to learn and develop new skills.
- Valuable computer skills, including familiarity with Microsoft Word and Excel.
What’s in it for you?
Join a growing independent optometry group that values its team members as much as its patients and encourages everyone to prioritise their health, family and a healthy work/life balance.
For those looking for purpose and a rewarding role, you’ll enjoy helping us make a difference in people's lives by supporting their vision and overall eye health journey.
No optical experience? That's okay. We will provide on-the-job training, and for someone keen to learn and grow, there is the opportunity to develop skills beyond reception and gain experience in optical dispensing.
This is a full-time, 12-month fixed-term maternity leave contract, with the possibility of ongoing part-time employment following the contract, depending on the needs of the practice at that time.
Hourly rate starting at $26.97. Wages are negotiable based on experience.
How to Apply
We would love to hear from you! Don’t miss out on this opportunity and apply now by completing your profile in detail through the link below.
Quinn & Co. Eyecare values diversity and is an equal opportunity employer.