We’re looking for a Junior Receptionist to join our team at The Movement Mill!
Looking for a workplace that’s fun and energetic where you get to be part of helping people feel better and return from injury? Are you outgoing and love to chat, while also organised and able to multitask. You might be exactly who we’re looking for.
This is a great opportunity for a school student looking for their first job or someone with some previous customer service experience who wants to work in a fun, positive and people-focused environment.
Key Requirements for role:
- Delivering truly amazing client experiences within our clinic!
- Highly organised and a problem solver
- Team player
- Outstanding communicator
- Love Movement (Exercise), Health and Making dreams come true!
The Movement Mill started nine years ago with a single clinic. Today, we’re proud to have expanded to five locations — and we’re still growing. We’re a Physiotherapy and Exercise Physiology company that’s responsible about delivering outstanding results for our clients, but we believe the journey should be just as enjoyable as the outcome.
Hours
This is a casual after-school position, approximately 2–3 afternoons per week and occasional Saturday mornings.
Typical hours: 4:00pm–8:00pm
We are looking for someone who can commit to regular weekday afternoons. There may also be opportunities for additional hours during school holidays or when required.
About the Role:
As a Junior Receptionist, you’ll be one of the friendly faces our clients see when they arrive at the clinic. As the face of our business,
you will play a pivotal role in providing industry leading customer service to our loyal and valued clients. Your responsibilities will include greeting visitors, managing bookings, handling phone calls and emails, processing payments, and providing strong administrative support to our allied health staff.
Responsibilities and Expectations as a Customer Service Leader:
- Deliver exceptional service to our valued clients
- Manage reception duties including greeting clients and handling payments
- Handle a high volume of phone calls and emails
- Coordinate appointment bookings
- Provide strong administrative support
- Training and upholding reception team standards
- Assist in keeping our beautiful space neat and tidy
- Rostering and training of your team of receptionists
- Be accountable to KPIs for diary bookings and cancellations
Successful Candidates Will Demonstrate:
- Experience in a customer facing role, preferably managing a practice in Allied health (not medical centre)
- Like to have fun and make people’s day
- Compassionate, caring, and respectful.
- Outstanding customer service skills
- Professional and effective communication abilities
- The capacity to thrive in a quick-paced team environment
- Strong time management skills and task prioritising abilities
- A collaborative approach to teamwork
- A willingness to learn and adapt to our systems and software
- Self driven and can do attitude
To apply, please submit your cover letter and CV on Indeed or Email us
[email protected]
Job Type: Casual
Pay: $25.00 – $32.00 per hour
Work Authorisation
- Australia (Preferred)
Work Location: In person
📌 Receptionist (Rouse Hill)
🏢 The Movement Mill
📍 Rouse Hill