Regional Liaison Officer - Casual | Mallala, SA

Posted: 09/10/2026

Closing Date: 07/11/2026

Job Type: Casual

Location: Adelaide City

Job Category: Community Services and Development

Community-minded, adaptable and ready to make a difference? We're looking for two Casual Regional Liaison Officers to support workers participating in the Pacific Australia Labour Mobility (PALM) Scheme across the Mallala and Virginia areas.

This is a practical, people-focused role supporting workers from Pacific Island nations as they live and work in Australia.

You'll be someone workers can rely on for everyday assistance, wellbeing support and community connection, while also being capable of responding quickly and confidently when unexpected situations arise.

We're looking for people who are compassionate, but equally important, proactive, accountable and comfortable making decisions when priorities change.

What does the role involve?

You'll provide a combination of pastoral care, practical assistance and worker advocacy, including:

- Building trusted relationships and providing ongoing wellbeing support
- Assisting with medical appointments, transport and accommodation needs
- Helping workers access local services and community activities
- Supporting workers with workplace and personal matters
- Assisting with arrivals, inductions and departures
- Conducting regular worker check-ins and accommodation inspections
- Responding to urgent or unexpected worker needs, assessing priorities and taking appropriate action
- Working independently and exercising sound judgement when situations aren't straightforward
- Adapting quickly to changing priorities and operational requirements
- Completing accurate records and incident reports, including while working remotely or in the field
- Communicating promptly with MADEC's administration team, host employers and other stakeholders
- Identifying and escalating safety, wellbeing or workplace concerns

About you

We're interested in people who bring:

- A strong sense of urgency and personal accountability,



particularly when responding to worker needs
- The ability to triage competing priorities and recognise when immediate action or escalation is required
- Confidence working through ambiguity, making practical decisions when there's no obvious solution
- Flexibility, initiative and the ability to adapt as circumstances change
- Excellent communication skills and a team-oriented approach
- Solid organisation, computer literacy and attention to administrative detail
- Empathy, cultural awareness and the ability to build trust
- Local knowledge of Mallala, Virginia and surrounding communities
- Confidence working independently and taking ownership of responsibilities

Experience working with culturally diverse communities or in community services, health, education, employment services or similar environments would be highly regarded.

A few things to know

We're recruiting two casual positions, with hours varying according to worker and operational needs. Some after-hours availability will be necessary for worker arrivals, emergencies and other time-sensitive support.

Because timely, in-person assistance is an important part of the role, we're looking for candidates who are genuinely local to Mallala, Virginia or the surrounding area and able to respond promptly when required.

A current driver's licence and National Police Check (or willingness to obtain) are required.

Why MADEC?

You'll be part of a purpose-driven organisation supporting people to live and work successfully in Australia. This is an opportunity to combine meaningful community engagement with practical responsibility, independence and variety.

If you're someone who takes ownership, thinks on their feet and genuinely cares about helping people, we'd love to hear from you.

Apply today and help PALM Scheme workers feel safe, supported and connected in their local community

Apply

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📌 Regional Liaison Officer - Casual | Mallala, SA (Adelaide)
🏢 Madec
📍 Adelaide