HELLO AUSSIE STUDENT SERVICES Our Client is seeking an experienced and compassionate Residential Care Officer to join our Residential Care and Disability Support Services team. The role provides person-centred care, supervision and practical support to people living in residential or supported accommodation. The successful applicant will help promote residents’ safety, dignity, independence, participation and wellbeing while working in accordance with individual support plans and organisational procedures.

This is a full-time position reporting to the Care Services Manager or House Supervisor, with Registered Nurse guidance where clinical supervision is required. The role requires a professional and respectful approach to supporting residents while maintaining appropriate boundaries and working within the employee’s verified training and competence.

Benefits Full time, ongoing employment Competitive salary plus superannuation Supportive and professional care team Ongoing training and professional development Opportunity to work in a rewarding community and disability support environment Varied roster and exposure to diverse care needs Career development opportunities within the organisation Meaningful work supporting residents’ independence, dignity and wellbeing Task &

responsibilities • Implement individual support, care and behaviour-support plans and accurately record outcomes.

- Assist residents with personal care and activities of daily living, including showering, grooming, dressing, toileting, continence support and oral care.
- Support residents with mobility, transfers,



positioning and the safe use of approved mobility aids.
- Assist with meal preparation, feeding and hydration in accordance with individual dietary and nutrition requirements.
- Provide companionship, reassurance and respectful emotional support.
- Support residents to participate in household activities, appointments, recreation, community access and skill-development activities.
- Observe residents’ health, mobility, behaviour, appetite, hydration, sleep, skin integrity and general wellbeing and promptly report changes or concerns.
- Provide medication assistance where appropriately trained, authorised and within the resident’s medication plan.
- Respond appropriately to emergencies and follow incident and escalation procedures.
- Complete accurate progress notes, handovers, incident reports, behaviour records and other required documentation.
- Communicate effectively with residents, families, Registered Nurses, allied health professionals, service coordinators and other members of the care team.
- Recognise and report suspected abuse, neglect, deterioration or other safeguarding concerns.
- Follow infection control, food safety, manual handling, WHS and emergency procedures.
- Maintain a safe,



clean and supportive residential environment. Qualification &

experience The successful applicant will ideally have:

- A Diploma of Community Services, Certificate III or IV in Individual Support, Ageing Support, Disability Support, or another relevant qualification.
- Practical experience in residential, disability or community care.
- Understanding of person-centred support, dignity of risk, safeguarding, privacy and infection control.
- Ability to identify and report changes in residents’ health and wellbeing.
- Strong written and verbal communication skills.
- Ability to work effectively as part of a multidisciplinary care and support team.
- Experience supporting older people, people with disability or people living with dementia is highly regarded.

Essential Requirements • Current National Police Check.

- Current NDIS Worker Screening Check.
- Current First Aid and CPR certification.
- Relevant qualifications and demonstrated care experience.
- Ability to undertake personal care and manual handling duties.
- Availability to work rostered shifts, which may include mornings, afternoons, evenings, weekends and public holidays. Desirable • Working with Children Check.
- Current driver licence.
- Experience supporting residents with complex or diverse care needs.
- Additional training relevant to disability or residential care.

Work Type: Full time Salary: $100000-110000 Job Publish: 08-10-2026 Job Expire: 07-11-2026 Apply on: Residential Care Officer Job here! This job is brought to you by workinitiatives.com.au.

📌 Residential Care Officer (Townsville)
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📍 Townsville