06th October, 2026

We are seeking new Residential Advisors (RAs) to join the UniLodge team at UniLodge VU. Multiple positions are available.

If you are passionate about making a difference in our community, love where you live and care about people and the kind of experiences they have, then this role is for you!

Day to day duties include

- Act as a mentor, and form a friendly and open point of contact for assistance, information and welfare to residents.
- Run events and activities as part of the residential life program.
- Provide advice and report any concerns regarding resident welfare.
- Assist the Management team with grievances and or conflict resolution as required.
- Be an active member of the emergency response team during shift times and other times when in the building.
- Carry the after-hours emergency phone when on duty.
- Provide after-hours on-call assistance to residents of UniLodge.
- Operate reception and complete office admin tasks.
- Call the emergency services when appropriate to ensure a quick response to any emergency.
- Monitor smoking on and between floors and report any offenders.

What you'll need to succeed

- Must be a resident at UniLodge VU, whose Licence to Occupy concludes not before July 2027, or intention to renew.
- Must be studying at Victoria University.
- A demonstrated capacity for leadership and maturity.
- An ability to respond to difficult or challenging situations in a calm and responsible manner while following all appropriate procedures.
- Have empathy with the diverse issues faced by university students and an appreciation of the needs of students in residential accommodation.




- Good writing skills and ability to motivate others.
- High level of creativity and problem-solving ability.
- Ability to interact with residents of many different cultures and backgrounds.
- Ability to work independently and with minimal supervision.
- Experience living in student residential accommodation.
- Must have flexible availability to meet the training and rostering requirements, including during weekends.

We are looking for RAs who are available to attend training sessions between the 23rd - 27th of November 2026.

Benefits and Culture

We have a culture that's built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible. We'll provide you with:

- A great culture with fun events and activities
- Acknowledgement, rewards and benefits
- A chance to develop your leadership skills and gain real-world work experience.
- Opportunities for personal and career development

If you've got a warm and engaging personality and have the passion and drive to really make a difference, we'd love to hear from you. Because you'll fit right in!

What you need to do now

If you're interested in this exciting role, please send through a 1-page cover letter and your CV now. The option to upload a video cover letter is also available - not compulsory, but a great way to make your application stand out!

While we take a look at your application, we encourage you to get to know us a little better through our website and various social media channels.

If you would like to discuss this role or timeline further, please contact Laura Van Keulen on [email protected]

📌 Residential Advisor/Customer Service Coordinator (Melbourne)
🏢 Unilodge Residential Advisor
📍 Melbourne