About the role

This is a varied, hands-on retail position. You'll help customers keep their pools and spas in top condition by providing great service, practical advice and the right products for their needs.

Key responsibilities

- Assisting customers in-store and over the phone
- Preparing customer quotes and following up on sales enquiries
- Providing pool care advice and helping customers select the right products
- Conducting water tests and explaining the results and recommended treatments
- Replenishing stock, maintaining displays and keeping the store clean and presentable
- Assisting with the opening and closing of both stores as rostered
- Taking ownership of your work and helping ensure the stores run smoothly

About you

- A friendly, approachable personality and a genuine passion for customer service
- Strong communication skills and confidence dealing with customers
- A positive attitude towards sales, including preparing quotes and following up enquiries
- Good organisation skills and attention to detail




- Confidence using computers and a willingness to learn new systems
- A reliable, flexible approach and a willingness to learn
- A current driver's licence
- Availability to work weekends as part of a roster

About us Southside Pool Service is growing, and we're looking for a friendly, motivated and customer-focused Retail Assistant to join our team across our Canning Vale and Southern River stores. We're a supportive, experienced team with over 20 years of industry knowledge.

Perks

- Full training provided - no previous pool industry experience required
- A supportive, experienced team - with over 20 years of industry knowledge
- Stable, permanent employment - with part-time to full-time hours available
- A varied and rewarding role where you'll develop new skills in retail, sales and pool care
- The opportunity to grow your product knowledge and become a valued member of a growing local business

📌 Retail Shop Assistant -Pool Shop (Canning Vale)
🏢 Southside Pool Service
📍 Canning Vale