/n /n About the Role /n We’re looking for a driven and people-first Retail Store Team Leader to take the lead at our Stockland Cairns store. /n /n This is an exciting opportunity to take ownership of your store’s performance, lead and develop a high-performing team, and deliver exceptional customer experiences in a fast-paced tech retail environment. /n /n You’ll combine leadership, sales and hands-on problem-solving, with the opportunity to develop your technical skills along the way. Device repair experience is highly regarded but not essential — training and support will be provided! /n /n About Us /n Step into the future with PTC Phone Tech & Comm, Australia’s leader in Mobile & Tech! Since 2009, we’ve grown from a family-owned business into a national success story with over 80 stores and 300+ passionate team members. /n /n Specialising in Phone Accessories, Device Repairs, and Specialty Electronics, we’re on a mission to provide the best smart device solutions and lead the industry forward. /n Join us and take your career to new heights in a dynamic, innovative and hands-on setting! /n /n To Be Successful in This Role, You Will: /n /n

- Oversee the day-to-day operations of the Stockland Cairns store, driving performance against sales targets and KPIs.

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- Lead by example, supporting customers and delivering an exceptional in-store experience.

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- Train, mentor and motivate your team to achieve individual and store goals.

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- Collaborate with your Area Manager and senior leaders to implement sales and operational strategies.

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- Monitor store performance, identify growth opportunities and take action to maximise results.

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- Develop hands-on technical and device repair skills, with training and support provided.

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- Be the go-to leader for troubleshooting, problem-solving and supporting your team.





/n /n /n This Role Suits Someone Who… /n /n

- Enjoys leading and developing a team in a fast-paced retail environment.

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- Thrives on a combination of leadership, sales and hands-on work.

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- Is passionate about technology and delivering great customer experiences.

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- Enjoys working towards targets and celebrating team success.

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- Values adaptability, continuous learning and personal development.

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- Has an interest in device repairs, computers, mobile technology or electronics — experience is highly desirable but not essential.

/n /n /n ⭐ To Succeed in This Role, You Will Be… /n A Confident Leader: Experienced in leading a retail or customer-facing team, or an experienced 2IC ready to take the next step. /n Customer-Focused: Passionate about creating memorable customer experiences and finding the right solutions. /n Results-Driven: Confident working towards sales targets and KPIs and motivating your team to achieve results. /n A Strong Coach: Able to support, train and develop your team to reach their potential. /n Hands-On: Happy to get involved on the shop floor, support customers and learn technical and device repair skills. /n Tech-Savvy: Genuinely interested in mobile devices, technology and learning how things work. /n /n Our Company Values /n As a Retail Store Team Leader, you’ll play an important role in bringing our values to life and setting the standard for your team. /n Challenge: Challenge, excel,



succeed. /n Sincerity: Say what you mean, do what you say. /n Simplicity: Simplicity fuels success. Clear communication drives results. /n Teamwork: One goal, one team, one dream. /n Trust: Unleashing potential, igniting success. /n /n What’s in It for You? /n Competitive Salary & Bonuses: Be rewarded for your contribution and strong store performance. /n Career Growth: Build your leadership career within a growing national business with opportunities to develop and progress. /n ️ Training & Development: New to device repairs? We’ll provide the training and support you need to develop your technical skills. /n Hands-On Opportunities: Work directly with customers, technology and device solutions — no two days are the same! /n Supportive Culture: Join a collaborative team where you’ll be supported by your Area Manager and the wider PTC team. /n ️ Employee Benefits: Enjoy staff discounts, ongoing training and more! /n /n Our Recruitment Process /n If you meet our criteria, we’ll schedule a brief 10–15 minute phone call to get to know you, discuss your experience and ensure the opportunity aligns with what you’re looking for. /n /n Following a successful phone interview, we’ll invite you for a face-to-face interview with the relevant manager. /n /n At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey. /n /n A quick note: Police checks form part of the onboarding process at PTC.

If one is required for your role, we’ll make sure the process is simple and well-supported. /n /n Ready to lead, inspire and take the next step in your retail career? /n Apply now and help shape the future of mobile and tech retail with PTC! . /n

📌 Retail Store Manager (Cairns)
🏢 PTC Phone Tech u0026 Comm
📍 Cairns