Retail Supervisor - Morley

Retail Supervisor - Morley

11 Oct
|
City Beach
|
Morley

11 Oct

City Beach

Morley

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where we value individual style, teamwork, authenticity, adaptability and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear and fashion. Our stores are a hub that connects our customers to events, influencers and trends, allowing them to live life on their terms.

The role

Be part of something new at City Beach Morley Galleria! Our brand-new City Beach Morley store is opening in November 2026, and we're looking for an experienced Retail Supervisor to join our opening team.

This is an exciting opportunity to play a key role in bringing our brand-new store to life, working alongside the Store Manager and Assistant Store Manager to establish the store's culture, visual standards and customer experience from day one.

As a Retail Supervisor, you'll combine your passion for customer experience and people leadership to create an engaging and commercially successful store. You'll lead from the front, support daily operations and ensure the store consistently reflects the City Beach brand while delivering on key business objectives.

This is more than just a leadership role – it's an opportunity to help shape the look, feel and success of a brand-new City Beach store from the very beginning.

What you'll be doing:

- Reinforce the customer centric nature of City Beach by providing a superior customer experience for each person who walks through our store.
- Ensure our stores are open and ready to be shopped by our customers
- Managing the movement of stock to reduce shrinkage and optimise sales




- Filing and tidying the shopfloor and getting the store set up for promotions and sales.
- Work closely with the store leadership team to deliver on performance objectives set for your store with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
- Maintain high standards of store presentation including keeping our shopfloor and stock room neat and tidy.
- Demonstrate strong product knowledge and be able to research and describe product features and benefits.
- Recommend, select, and help locate product based on customer needs or desires.
- Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
- Provide effective leadership on days where you are required to run a shift, ensuring that all store team members receive the required feedback, support, and training. Report back to the store leadership team as required.
- Support the store leadership team by assisting with the execution of assigned tasks in line with business and departmental expectations.

What we are looking for:

- Minimum 1 year experience in a customer-service management role.
- Experience with the operational supervision of a store highly desirable.
- A strong focus on delivering outstanding customer service.




- Be able to work in a rapid-paced environment and multi-task to provide service for multiple customers.
- An energetic and enthusiastic approach to store operations and a personable approach with customers.

The benefits

- 40% team member discount for you, your friends and family.
- Be part of the opening team of a brand-new City Beach store.
- Opportunity to help shape the visual identity and culture of the Eastland store from day one.
- Beach Benefits Program with discounts across health, wellbeing, entertainment and more, including:
- Free Employee Assistance Program.
- 15% discount on Goodlife Health Clubs and Fitness First memberships.
- Discounts on Studio Pilates and City Cave Float & Wellness Centre.
- Complimentary consultations with Westpac.
- 7% discount on Medibank private health insurance.
- Up to 15% off at Strike Bowling & Holey Moley.

- Beach parties with $100–$300 gift cards up for grabs for best dressed.
- Awesome in-store competitions and sales incentives.
- Prezzee Gift Cards for major milestones and yearly anniversary certificates.

Join us!

If you're an experienced retail leader who loves building teams, driving performance and creating something from the ground up, we'd love to hear from you. Apply now and be part of the team opening City Beach Morley in November 2026!

City Beach appreciates the value of a diverse workforce and is committed to creating an inclusive environment that respects, celebrates and empowers individual differences. Above all, City Beach aims to ensure everyone is treated with dignity and respect.

📌 Retail Supervisor - Morley
🏢 City Beach
📍 Morley

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